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Electronic Proof of Delivery

A Seamless, Integrated Electronic Proof of Delivery Solution

Demanding trade environments require distribution and logistics operations to deliver a service that is fast and traceable. Our ePOD solution enables you to achieve this while optimizing your workforce and reducing costs.

In a highly competitive market, producing an optimal delivery route, managing staff and keeping in close touch with them is essential in maximizing customer service performance and driving down costs. The challenge is to streamline distribution operations from the first customer contact through to on time in full (OTIF) delivery.

This world of service delivery is evolving rapidly and yesterday’s best practices are barely enough to satisfy today’s increasingly demanding customer expectations - let alone establish the foundation for sustained service excellence in the years to come. Organizations need to find innovative ways to respond to four key market trends:

  • Continually escalating customer expectations and demands.

  • The drive for differentiation in an increasingly competitive environment.

  • The importance of uncovering new sources of profitable service revenue.

  • The need to improve workforce productivity and utilization.

Key Benefits at a Glance

  • Improved driver efficiency through better support and management.

  • Reduced invoice disputes through better tracking and recording of deliveries.

  • Increased service performance through improved workforce utilization and optimal service level compliance.

  • Reduced lost stock from collections not recorded and failed deliveries.

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Alan Cross, Kerridge Commercial Systems (KCS) Executive Vice President North America, discusses KCS’s investment in Dancik and Mincron, our software solutions, and our customers.