Service Competitively

Service Competitively

In a sector where traditional boundaries are breaking down and once clearly defined categories – wholesale, distributor, supplier, retail – are now competing for the same customers and markets, it is vital to differentiate your business. To compete for customers and keep them on board, you need not just quality products at the best prices, but also innovative service and support.

Our systems respond by giving you the knowledge you need to understand and deliver whatever your customers want, wherever and whenever they want it. Whether it is in the showroom, a telesales transaction, an e-commerce order or negotiating a deal on a smartphone, you have the customer profile, purchasing history, product data, in hand. Greater choice, better communications, and a faster response will help to secure the sale, satisfy the customer, establish a long-term customer relationship strategy and enhance your reputation.

All of the modules within our systems have been developed for the distributive trade and support you in the key tasks of sourcing, stocking, selling and servicing.

 

Kerridge Commercial Systems North America Video

The future is full of confidence and growth!

Company Update Video

Alan Cross, Kerridge Commercial Systems (KCS) Executive Vice President North America, discusses KCS’s investment in Dancik and Mincron, our software solutions, and our customers.