ePOD is an app that is installed on a smartphone or other suitable device that provides the ability to manage the customer delivery cycle, check off and confirm deliveries, capture recipient names and signatures and to automatically inform branch staff immediately of any issues that have arisen.
We know that delivering the right goods at the right time to your customer is key to ensuring that your business remains at the forefront of customer service. Ensuring that deliveries are error free, or errors that have occurred are resolved quickly and efficiently, is important for ensuring accurate and timely invoicing.
Depending on how you choose to operate, drivers can either pull a pre-prepared manifest from your business management system for their route and vehicle or they may simply scan deliveries as they load the vehicle to create the manifest. Drivers can review the manifest to ensure that all is correct, complete and then download to their device.
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