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Management Team

Ian Bendelow – Chief Executive Officer

Ian has 30 years’ experience of IT and enterprise resource planning solutions, over 25 years working with the company's portfolio of solutions, services and clients. His career developed from customer-facing roles in support, training and consultancy to executive positions in sales, international business development and other commercial functions. For some 15 years Ian has been General Manager and CEO of KCS leading Kerridge Commercial Systems (KCS) strategy for growth.

Heather Preu – Chief Executive Officer KCS & MAM North America

With over 20 years’ experience in Global Enterprise Software and Technology Solutions, Heather will take full responsibility for all KCS operations in the USA and Canada, including MAM and KCS (previously known as Dancik and Mincron). Her career developed from customer-facing roles in Sales progressing to executive roles including VP, SVP and GM roles in Sales, Go To Market Strategy & Enablement, most recently holding global leadership roles at IBM and Infor. Heather is passionate about delivering world class solutions and support to our customers by leveraging powerful, intuitive solutions that allow our customers to quickly and competitively meet their business needs.

Cary Anderson - Vice President and General Manager, North America

Cary brings more than 30 years of industry experience, with a strong focus on the LBM market. As a well-respected leader in technology, he is known as an innovator of technology who has been responsible for helping distributors grow and prosper throughout his career. Cary brings a wealth of experience and knowledge to KCS and is ideally placed to drive the group’s products and solutions in North America.

David Liddle – President of Research & Development

David has been responsible for Product Management & the Development teams within Kerridge Commercial Systems since 2003. Prior to joining, David held a number of senior IT positions within the Distribution/Merchant industry. His balance of experience between being both a user, and a provider of ERP systems, ensures that the continued investment in product development is focused towards customer base needs and requirements.

Nigel Bedford – Chief Financial Officer

Nigel is a Chartered Accountant with 25 years’ experience, both in the Big 4 accountancy firms and as a CFO in the software and IT sector. Nigel has worked alongside Ian since the start of Kerridge Commercial Systems Limited, which was established in 2010, and has particular experience of working in private equity invested businesses and managing those businesses through high growth periods. 

Des Nangle – President – Business Development

Des, has been responsible for growth of Kerridge Commercial Systems (KCS) in South Africa since 1999. He is one of the founding members of the Exec team that founded Kerridge Commercial Systems Limited back in 2010. As a growing / acquisitive business, Des’s knowledge and skills will be put to use assisting the global sales teams in attracting and winning new customers around the globe.

Martin Turbitt – Chief Technical Officer

Martin has been working within Managed Services: Network, Data Center and Cloud services since 2000. Responsible for Strategy, Design and Operations in a number of UK Service Providers over a 13-year period. His extensive knowledge and experience allows Kerridge Commercial Systems to adopt cloud strategies and partnerships into our portfolio, which means our customers can out-source their ERP solutions in a safe and secure eco system.

Greg Grady – Vice President of Sales, North America

Greg is an experienced executive in the software industry with a focus on helping organizations accelerate growth and provide an exceptional customer experience. Prior to joining Dancik, Greg held leadership positions at companies ranging from early-stage startup to well-established industry leaders. Previous roles include director of business development, sales manager, sales operations director and individual contributor.

Greg is responsible for new business revenue generation, account management, sales operations and marketing efforts for Kerridge Commercial Systems throughout North America.

Mike Prentice - Vice President of Professional Services

Mike Prentice is a professional services executive with over 30 years’ experience in a variety of technology industries. At Kerridge Commercial Systems Mike assumes the role of Vice President, Professional Services Group, responsible for service sales support functions, project management, and implementation consulting team.  Mike is a business leader that brings extensive experience in consulting and implementations focused on guiding and collaborating with customers to ensure they derive value from their software investment.  Mike brings this mindset to KCS with a critical focus on a continued expansion of services best practices in support of our rapid growth in the North American ERP marketplace. 

Jonathan Lindle - General Manager

Jonathan has served as the General Manager for the Houston, TX office of Kerridge Commercial Systems (KCS) since 2017, where he directs and coordinates activities between local sales, operations, development and support departments and aids chief administrative officers in formulating and administering organizational policies. Since first joining Mincron Software Systems in 1995 (which was later acquired by KCS), he has held a variety of management and executive level positions throughout the business. He has a Bachelor of Business Administration from the University of Texas and has spent his career in customer-facing roles focused on helping clients maximize their investments in enterprise systems.

Chris Owen – Chief Support Officer

Chris Owen joined Kerridge Commercial Systems as Chief Support Officer in July 2018, with over 20 years of experience in tier one multinational software company support. Before joining KCS, he was responsible for 'Customer Success - Global Delivery' at the world’s largest supply chain software company. Chris is based at the KCS HQ in Hungerford but works across our global network of support centres, leading nearly 250 associates that make up the global support team. Chris’s extensive experience in the implementation of the latest support techniques and other industry best practice is helping to deliver higher net promoter scores, more comprehensive knowledgebase resources and faster times to resolution at KCS. Chris is a Chartered IT Professional, registered with the British Computer Society.

Carolyn Adams - Global Director of Human Resources and Learning & Development

Carolyn Adams serves as the Global Director of Human Resources and Learning & Development at Kerridge Commercial Systems. In this role, Carolyn drives the human capital strategy including recruitment, employee development, integration planning and team engagement. Prior to joining Kerridge Commercial Systems in 2014, she held leadership positions in financial, software and non-profit organizations. Carolyn holds a degree in Business Management/Accounting and is a certified Global Professional in Human Resources (GPHR).

Libby Koehn – Chief Product Officer

Libby joined KCS with extensive experience in product management, product marketing and software development and a drive to shape the company's product portfolio advancements in the future. Her previous roles include Chief Product Officer at Brady PLC and Vice President of Product for Sage’s enterprise software portfolio, as well as more than two decades of executive leadership positions at enterprise software companies. Her expertise incorporates a demonstrable track record of working with complex IT concepts and systems, and navigating the commercial drivers essential to building, motivating and delivering breakthrough omnichannel B2B offerings. Her strong execution-focused approach is a welcome addition to the KCS group. Libby said, "As a software product person, I’m extremely passionate about building innovative and flexible technical solutions that solve real world problems and empower customers to plan, co-ordinate and better manage their business resources, operations and productivity."

 

FUSION19 Customer Conference Video

Customer Conference 2019 Video

FUSION19 was full of networking, learning opportunities and fun with our North America customers.