Management Team

Ian Bendelow – Chief Executive Officer

Ian has 25 years’ experience of IT and enterprise resource planning solutions, over 20 years working with the company's portfolio of solutions, services, and clients. His career developed from customer-facing roles in support, training, and consultancy to executive positions in sales, international business development and other commercial functions, and now sees his role as leading Kerridge Commercial Systems (KCS) in its major growth strategy for the future.

Alan Cross – Executive Vice President, North America

Alan joined Kerridge Commercial Systems in 2011 as Chief Operating Officer with global responsibility for project implementation and support strategy. In April 2016 as KCS continued its geographical expansion, Alan became our Executive Vice President in North America with overall responsibility for business operations in the region.

Nigel Bedford – Chief Financial Officer

Nigel is a Chartered Accountant with 25 years’ experience, both in the Big 4 accountancy firms and as a CFO in the software and IT sector. Nigel has worked alongside Ian since the start of Kerridge Commercial Systems Limited which was established in 2011, and has particular experience of working in private equity invested businesses and managing those businesses through high growth periods.

David Liddle – Chief Product Officer

David has been responsible for Product Management & the Development teams within Kerridge Commercial Systems since 2003. Prior to joining, David held a number of senior IT positions within the Distribution/Merchant industry. His balance of experience between being both a user, and a provider of ERP systems, ensures that the continued investment in product development is focussed towards customer base needs and requirements.

Martin Turbitt – Chief Technical Officer

Martin has been working within Managed Services: Network, Data Centre and Cloud services since 2000. Responsible for Strategy, Design and Operations in a number of UK Service Providers over a 13 year period. His extensive knowledge and experience allows Kerridge Commercial Systems to adopt cloud strategies and partnerships into our portfolio, which means our customers can out-source their ERP solutions in a safe and secure eco system.

Chris Owen – Chief Support Officer

As of July 2018, Chris Owen has joined Kerridge Commercial Systems as Chief Support Officer. He has 20 plus years of experience within a tier one multinational software company, most recently running the Customer Success - Global Delivery organisation with several hundred associates spread globally supporting over two thousand customers. Already living locally to our Hungerford office, Chris has much experience of the latest support techniques including driving ever higher Net Promoter scores, providing great knowledgebase resources, fast times to resolution and other industry best practices. Chris is a Chartered IT Professional registered with the British Computer Society and will be working with the existing personnel to deliver the very best in Customer Support.

Cary Anderson - Vice President of R & D

Cary joined KCS in March of 2018 and is responsible for the management of all the North American R&D teams, and for setting the strategy and direction for the KCS products in North America. With over 30 years’ experience working within the Building Materials ERP sector, Cary brings a wealth of experience and knowledge to KCS and is ideally placed to drive the group’s products and solutions in North America.

Cary has spent most of his time in the development of ERP systems both with improved functionality as well as new UI front ends. He has also spent a great deal of time developing productivity products such as Dispatch and Delivery (Logistics) as well as Document Management systems.

Greg Grady – Vice President of Sales, North America

Greg is an experienced executive in the software industry with a focus on helping organizations accelerate growth and provide an exceptional customer experience. Prior to joining Dancik, Greg held leadership positions at companies ranging from early-stage startup to well-established industry leaders. Previous roles include director of business development, sales manager, sales operations director and individual contributor.

Greg is responsible for new business revenue generation, account management, sales operations and marketing efforts for Kerridge Commercial Systems throughout North America.


Company Update Video

Alan Cross, KCS Executive Vice President North America, discusses rebranding, growth, and innovation.