Ceramic Tile Warehouse

Flooring & Surfaces

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Customer: Ceramic Tile Warehouse

What we did: Implemented Revision 7

Site link: ceramictilewarehouse.co.uk

Challenge

Established in 1994, Ceramic Tile Warehouse is one of the UK’s largest and most successful independent tile retailers. The family-run firm offers an extensive range of ceramic wall and floor tiles, sourced from all over the world. Ceramic Tile Warehouse sells directly to the public from its 10,000 square foot warehouse with over a million tiles in stock.

After several years of trading, Ceramic Tile Warehouse had reached the point where it is predominantly manual sales and purchasing systems were completely inadequate. Although the company had no IT experience or in-house resources, a new computer system was required. With some professional help brought into the company and having investigated its capabilities, the Revision 7 solution was chosen and deployed on an ASP hosted server platform. A relatively small amount of customization was required to suit the company’s specific needs – this was easily accommodated.

Gains and benefits

  • Internet-based deployment - staff focus on what they do best
  • More time available to look after customers – a higher standard of service
  • Warehouse processes easier, more efficient and fully controlled
  • Seamless sales to warehouse interaction speeds up transaction processing
  • Learning curve shallower than expected – system intuitive and easy to use
  • Satisfied customers and satisfied staff – a better position for all
  • Return on investment generated from the start
  • Opportunities for the company to grow with the system

To find out more about the solutions that we offer, please contact us today.

Download a Brochure

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The system has transformed the business. We began to see improvements in the warehouse as soon as the system went live.

- Clive Blythe, Managing Director

 

 

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