Howdens and Kerridge Commercial Systems

Kitchen & Bathroom

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Howdens Joinery

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Customer: Howdens Joinery

What we did: Implemented K8

Site link: www.howdens.com

Howdens and Kerridge Commercial Systems – working together to build strong systems

A company that operates 642+ branches and manages 450,000 trade accounts clearly needs robust software to ensure sales are processed efficiently, and inventory is managed visibly and accurately. Ten years ago Howdens Joinery chose K8, an ERP (Enterprise Resource Planning) solution developed by Kerridge Commercial Systems (KCS) to replace its aging legacy system. Since then the relationship between the two companies has evolved into a strong partnership that has seen the KCS team working closely with Howdens to help them achieve their business objectives and regular reviews to plan future strategic developments.

Howdens has a simple philosophy according to CIO Clive Cockburn. “We firmly believe that having a kitchen fitted by a trade professional is absolutely the best way of doing it. It is a complicated process that can involve other trades like plumbing and electrical work. There can also be design changes made along the way. We are therefore committed to providing a great service to local builders to ensure they always have everything they need in stock at their local depot, to support them as they work and to help them make money.”

Gains and benefits

  • A strong ten-year partnership between Howdens and KCS
  • Fast order processing and clear visibility of stock
  • Seamless integration with Howdens' manufacturing solutions
  • A flexible system that suits Howdens' trading style and autonomous depots
  • A scalable solution used effectively across Howdens' 642+ depots

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In terms of technical scalability K8 is ready to go from 1 depot to 600+. It can be used just as effectively by small businesses as by large operations like ours.

- Clive Cockburn, CIO, Howdens Joinery Co.

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