Auto Express

Automotive Aftermarket

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Customer: Auto Express

What we did: Implemented K8

Site link: en-gb.facebook.com/Autoexpress-Botswana

Challenge

Auto Express signed up with Kerridge Commercial Systems (KCS) SA in late 2014. Their implementation project kicked off beginning 2015 on the latest K8 version, Babbage.

Auto Express Director, Mitul Patel made the choice to sign up with KCS based on his knowledge and success with other companies in the automotive parts industry, specifically Euro Car Parts in the UK. Patel said that he was looking for a direct sales and support model provided by a software company that had a lot of industry knowledge and experience, as well as local support.

Tiaan Grobbelaar, the Sales Manager at KCS SA, said, "Auto Express’s key requirements for the automotive aftermarket fits squarely into the K8 offering. Autoexpress has already confirmed increased turnover and better controls due to the new system. We look forward to further supporting their growth."

Mr. Patel looked at various options before making the decision and saw our system as the only fully integrated solution, with one price per user including potentially all modules, a full implementation team including training and support during go-live.

After only three months having implemented the system, Auto Express complimented KCS on the great trading platform and capabilities such as sales order processing and search facilities – invaluable for customer service, the reporting abilities and controls for management and accuracy.

As a new business, Auto Express did not expect to grow as fast as they have, and believe that K8 has contributed to their growth in a significant way.

The initial implementation included a team of three consultants and a project manager from KCS SA. The range of the solution comprised of a full multi-branch and franchise setup with IBT’s, SOP, POS and integrated financials.

Auto Express will continue to invest in the K8 system, and phase two will include:

  • Franchise model and pricing where different pricing can be set-up for each branch
  • Centralized forecasting
  • New branches

Company History

Established in August 2014, Auto Express is a family orientated business.

Auto Express Director, Mitul Patel said, "We are passionate about our people, and in turn, their passion is seen in the lengths they go to serve our customers. We pride ourselves on being able to source any part for any car. We invested in K8 to ensure that our people have the right tool for providing their best service. Service is our best part!"

Gains and benefits

  • Improved stock control across branches
  • Ease of reporting
  • DC Based: Distributions from Gaborone into the rest of Botswana
  • Sales margin control
  • Customer specific pricing modules
  • Full visibility and control

To find out more about the solutions that we offer, please contact us today.

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I am very impressed with the trading side of K8, and it is very user-friendly, which made it easy to train the staff. The system has a lot to offer.

- Mitul Patel, Auto Express Director

 

 

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