EW Awards

Kerridge Commercial Systems (KCS) will be attending the 2016 EW (Electrical Wholesaler) Awards on Thursday, May 12, 2016, at the Park Plaza Roverbank in London.

KCS provides K8, the integrated business management system specifically designed for the electrical distribution industry.

For more information about us or the event, please contact:

TTA Awards

Kerridge Commercial Systems (KCS) will be attending the TTA Awards May 14 at St John’s Hotel and Conference Centre in Solihull.

KCS provides K8, the market-leading trading and business management solution designed for the tile distribution industry.

If you would like any additional information before the event, please contact

R.L. Wurz

HOUSTON — Mincron is delighted to announce that new customer R.L. Wurz Company has gone live on SmartDistributor 12.1!

R.W. Wurz, a leading construction materials distributor based in Cleveland, spent several years researching distribution software before selecting Mincron as their software solution partner. President Tom Lavelle said, “The two primary reasons we selected Mincron were their system excellence in the distribution industry and the quality of their people.”

R.L. Wurz offers a complete selection of specialty caulk, sealant, waterproofing, concrete and masonry products from top manufacturers. Its primary customers are contractors, architects, engineers and property managers. The company stays on the leading edge with the latest in products, LEED certifications, green building technology and warranties — and now the SmartDistributor fully integrated distribution management solution!

Mincron’s core solution, SmartDistributor, is a full ERP system that gives distributors the tools they need to most effectively manage, monitor and analyze all aspects of their business. Those capabilities maximize distributors’ efficiency, productivity and service — and ultimately, their profitability. Lavelle believes that Mincron’s solution will provide significant opportunities for the company.

R.L. Wurz was founded in 1933 by Ray L. Wurz, who was a pioneer in developing porcelain steel buildings and, despite the business conditions of The Depression, was able to build engineering systems while establishing a network of suppliers and customers. In the late 1950s, General Electric proposed that R.L. Wurz — their largest customer in Ohio — begin distributing its silicone sealants. That was the beginning of the company’s distribution business.

Lavelle, who had built a solid reputation in the construction supply business in Ohio, acquired the company in 2010. Since then, R.L. Wurz has opened locations in Cincinnati and Columbus, Ohio, expanded their sales force and brought on additional product lines. Much of their growth is credited to Lavelle’s commitment to customers.

They also built a large new warehouse that was designed to improve shipping/receiving efficiency and grow their inventory to better serve customers. SmartDistributor’s warehouse management and inventory control solutions will be instrumental in furthering those initiatives.

Mincron’s highly experienced team thrives on developing new, more efficient methods for distributor to perform routine tasks. These innovations give distributors new avenues for economic growth and competitive strategies for their company’s futures.

“Service First” is the philosophy that the Mincron staff has in dealing with customers. It begins in the initial planning stages and consistently continues going forward. Customers are not just a number; each customer has a dedicated support team that knows them and their businesses.

The staff at Mincron also knows how to listen. Much of their new product development is done as the result of customer roundtables or special requests. That’s why they are proud to say that Mincron is Distributor Driven, by Design.

Cloud Computing

When implementing ERP software, one of the most important questions to answer is where you would like your system to be hosted.

So why choose cloud computing? With one report suggesting that investment in SaaS and PaaS portion of cloud hardware and infrastructure software is projected to reach $55 billion by 2026, the cloud is an option that can’t be ignored.

What is cloud computing?

Cloud computing is the delivery of hosted services over the internet, rather than in-house (your own premises). Although cloud hosting is seen by many as a recent phenomenon, its beginnings actually date back to the late 1950s.

What are the advantages of cloud computing?

Cost – Unlike on-premise solutions, there are no large up front capital costs. Instead, users typically pay by month or user and only pay for the resources that you require as a business.

Flexibility – Over time your computing capabilities need to both increase and decrease for a variety of reasons. With cloud, you can scale both up and down depending on your requirements. Ideally, you want a cloud solution that is scalable from 5 to 10,000 users.

Better application delivery and management – According to an Aberdeen Group Study, 71% of businesses that implemented cloud solutions have experienced easier application management, and 45% of them are enjoying faster application deployment. If you are a company that is likely to need to run a large number of applications at once, then cloud is the answer.

Compliance – As a business, there is a great deal of rules and regulations that you must adhere to, (like data protection for example.) When running systems yourself, the responsibility lies with you to comply, but with cloud, service providers are likely to have teams in place to manage this for you.

Concentrate on running your business – Monitoring your IT systems on-site is both time consuming and expensive when you have a business to run. A cloud service provider takes this inconvenience away from you and is on hand to offer practical and useful advice to keep your IT infrastructure working as efficiently as it can.

Whatever the size of your business, you can be sure that an investment in cloud technology is a positive step for your business.

Dancik International, part of the Kerridge Commercial Systems (KCS) Group of companies recently hosted the CONNECT 2016 user conference in Cary, NC. Nearly 100 delegates participated making Connect 2016 an engaging, interactive and a hugely successful event.

Alan Cross, KCS Executive Vice President North America, shared the company’s strategic vision while Dancik experts presented informative product updates. Jeff Dudzik, Senior Business Analyst/Project Manager for Virginia Tile, Michael Sanders, Director of Transportation for TranSouth Logistics and Doug Wilcox, Vice President of Supply Chain, Logistics & IT for SHNIER shared their experiences implementing and using Dancik products. Dancik experts were available throughout the conference to provide answers to specific questions.

CONNECT 2016 provided fun along with the learning opportunities. Attendees competed to reach the top of the leaderboard in the Navigator Order Challenge. Lisa Houston from Ohio Valley Flooring raced to the top of the leaderboard to win a Yeti cooler. Day 1 of the conference was complete with a mind-boggling stage performance by Joshua Lozoff, Mentalist, and Magician.

Attendees commented the best part of CONNECT 2016 was the ability to communicate, interact, and brainstorm with other Dancik users. Everyone went home looking forward to coming back next year. The 2017 conference will take on a slightly different look and feel as Alan Cross announced and new location and format. The 2017 conference will be held in New Orleans, LA and will host all KCS North America customers in a joint conference for Dancik and Mincron customers. Mincron, based in Houston, TX, was recently welcomed to the KCS group of companies.

At KCS, Dancik, and Mincron we are continually looking for opportunities to build stronger relationships with our customers. Our 2017 conference promises to be even more successful than CONNECT 2016!

Connect 2016

Dancik Connect brings together industry thought leaders for two days of interacting with customers providing more opportunities to learn, network and take back new ideas to drive continuous improvement.

Although the Internet and social media have improved communication and collaboration, there is still nothing like face to face participation and interaction. Dancik Connect is the best opportunity to meet with industry leaders, Dancik management team and staff and peers to discuss features, functionality, and best practices.

Dancik Connect will be full of highlights including updates and enhancements, strategic guidance, tips and tricks, networking opportunities and much more, all focused on helping our customers get the most from their Dancik software investment.


Meet fellow Dancik users and experts to discuss best practices for applying the tools you use each day to run your business.


Hear techniques practiced by some of the most experienced Dancik users and return to the office with ideas for improving productivity.


Again, this year we will include a vendor showcase and a lab where you can get one on one time with system experts.

Connect 2016 sessions will appeal to a variety of attendees such as IT Managers/Directors, Operations Managers/Directors, Business Analysts, Executives and others who have an active role in using or supporting your DES, Navigator or K8 implementation. Attendees last year included representatives from Customer Service, IT, Purchasing, Operations, Warehouse, Inventory and Accounting functions.

4 Ways to Improve Your Warehouse Layout Design

Having an efficient warehouse layout, (alongside a fully integrated warehouse management system) could be the difference between processing your customers’ orders quickly or not.

In this article, we are going to give you four warehouse layout design tips to ensure that you can get the most out of your warehouse space and give your customers the best service possible. Your employees will also thank you for making their jobs easier.

1. Choose the right racking to suit the size of your warehouse

The size of your building and its structure will directly impact what type of racking system you should be utilizing in your warehouse.

According to leading supplier of warehouse commodities, Workplace Products, you will need to identify:

  • The correct pallet size(s) for your operation
  • Decide what storage racking and handling system to use
  • Choose which vehicle is best for each operation
  • Work out the space needed for receipts and dispatch areas, supporting areas & facilities

Getting these questions right is key to you achieving optimum picking efficiency, cross docking and container handling.

2. Design your warehouse to be safe and make life easier for your staff

Ensuring that your warehouse is safe not only means fewer accidents and increased costs to you as a business; it also helps your operation to run more smoothly and efficiently.

In a previous blog post about warehouse safety, we discussed how by designing your warehouse to minimize the amount your staff has to bend, reach and twist can help them work better, without the risk of injury. Ensuring that your inventory does not need to be moved more than once can also help.

3. Ensure that the space in your warehouse is used effectively

With so much to fit into a warehouse, it is not only essential that you use all of the space you have but also use it in the most effective way possible.

The Whole Building Design Guide divides the different areas of a warehouse into these categories:

  • Storage Space: To store goods and materials
  • Office Space: Can include meeting rooms, reception, and mail rooms
  • Loading Docks: For shipping and receiving goods
  • Light Industrial Space: Use for the processing of materials
  • Computer Centers

Only include areas that are absolutely essential to the running of your business. Underused areas could be used for other, more productive parts of your warehouse.

4. Invest in warehouse management software

It cannot be overstated how important warehouse management software is in getting the most out of your new warehouse layout.

If you have five or more warehouse operatives or manage a significant amount of stock, a WMS can have a hugely positive influence on your business. You should choose one that:

  • Optimizes the flow through your warehouse
  • Deploys hand-held technology
  • Automates processes such as goods receipt, putaway, replenishment, stock movement, pick and stock counts
  • Manages the capacity of your warehouse and ensures accurate visibility of all inventory

All these features in conjunction with an effective warehouse layout will ensure that you get the maximum productivity from your staff.

How to update your warehouse and stock efficiently.

Despite its importance to the distributive trades, and its potential to support strategic growth, the warehouse is the part of the business that is most likely to have a legacy manual and paper-based processes. A 2014 study shows that 35% of prospective buyers of Warehouse Management Systems (WMS) are still using manual methods. This can be time-consuming and create inefficiencies, and it may also be risky; human error can lead to mistakes in picking, shipping, or replenishment, which can result in failed deliveries, payment disputes and, ultimately, unhappy customers.

And it is not just manual warehouse systems that need updating. The same study showed that

  • a further 17% of businesses were struggling with existing proprietary systems that were not scalable, or couldn’t be updated
  • and 17% more were using non-specialized software, that was missing the features they needed, or couldn’t be configured to meet business needs.

So it is no surprise that warehousing is changing fast. A report by Motorola predicts increasing automation and mechanization in warehousing in coming years:

  • Warehouses using manual inventory counts will drop from 41% in 2013 to just 13% in 2018
  • Use of WMS on real-time mobile devices will increase from 32% in 2013 to 65% in 2018

How to stock efficiently

Warehousing is complex, and there are many ways things can go wrong. All too often, supplies arrive with poor labeling, products are put away incorrectly, operations are disrupted by manual cycle counts, and carriers wait idly for shipments that aren’t ready. However, the focus for warehouse operations has traditionally been on efficiencies and error reduction in order picking, which overlooks the potential to make improvements throughout the process, from receiving through to shipping. As such, many current systems do not meet the challenges faced by a modern distributive business, which requires:

  • Control of inventory, end-to-end, and across multiple locations or branches. This enables you to manage stock levels and ensure delivery to customers, while also keeping control of margins.
  • Tracking of items from receiving from suppliers, through sales and order processing, picking, delivery, returns, and accounting. This will reduce manual processing, and the associated risk of error and enable you to keep customers accurately informed about their orders.
  • Management of the space of the warehouse, to ensure stock can be put away, found and picked most efficiently, and to maximize operators’ time.
  • Visibility of management information to understand where problems are arising, implement improvement initiatives and track the success of changes. This will enable you to progressively and continually improve your processes and to get more from your existing resources and your investments in warehouse technology.

Efficient stocking solutions

Forward-thinking companies now consider that the warehouse has the potential to be transformed from a cost center to a growth center. The first step in this revolution is to get your warehouse in order with an up-to-date, specialized, trading and business management system, which will ensure that you are competing with the best in the business. The technology that is driving change does not stand still. With 1 in 5 bigger companies already using RFID (radio-frequency identification) and the use of drones in inventory management just around the corner, you need to ensure that you are ready to face the future of warehousing.

If you know how to update your warehouse and stock efficiently, your business will be on a very good footing to have a profitable future.

The Ronald McDonald House of Durham offers a comforting home away from home and a community of support for seriously ill children and their families. Their programs provide families with the comforts of home – private bedrooms, inviting community spaces, home-cooked meals, and a stocked kitchen, a playroom, computer room and laundry facilities – as well as a network of support through interactions with other families, staff, and volunteers.

Dancik International employees were honored to spend Friday, June 17 supporting the families staying at the Ronald McDonald House of Durham. Teams of volunteers prepared meals, cleaned and organized the facility and entertained children with games and activities. There was not a dull moment as volunteers engaged with amazing families.

Special thanks go to the Ronald McDonald House staff for creating a wonderful environment for families and volunteers. Dancik looks forward to more opportunities to become involved in the community.

Genesee Tile is a wholesale distributor and retailer of tile, flooring material and carpet. Genesee Tile is a family owned and operated business for more than 40 years, first opening for business in 1973.

Go Live – Navigator and Selection Sheet Manager

Genesee Tile

Genesee Tile completed installation and go live on Navigator and Selection Sheet Manager. This is the 2nd of two companies in the Genesee Tile umbrella to go live with Dancik. Genesee Tile, the flagship of the two companies previously used Profit21 as their ERP. Genesee Tile operates branches in Burton, Kentwood, Farmington Hills, and Sterling Heights, Michigan.

BJ Cokley stated, “We have been looking forward to this for two years.”

By deploying Navigator and Selection Sheet Manager, Genesee Tile will increase operational efficiency while providing enhanced service to their customer base.

Omni-Channel Customer Service

No matter how you and your customers contact each other, via your website or e-commerce site, through telesales or phone calls to branch stores or head office, via your trade counter or retail store, or on email or social media, your customers want the exchange to be consistent, personal and intelligent.

Omni-Channel Commerce: What Goes Wrong?

This 2016 survey of more than 1700 consumers in the UK and mainland Europe, the US and Australia shows that 98% use more than one channel to engage with suppliers, with the average number of channels being 5.6. A third use more than seven channels. However, only 24% of these consumers had seamless experiences; the rest reported challenges in switching from one channel to another.

While the survey respondents were customers of telecoms, financial services, and insurance providers, these issues are no less real or important for suppliers in the distributive trades.

Key challenges that frustrate customers include:

  • Inconsistent information: for example, product codes on the website do not match those in the printed catalog. Telephone sales staff are not aware of an offer that was made via an email campaign.
  • Information, actions or account history do not transfer between methods; for example, telesales staff offers a discount that doesn’t appear when the order is placed later online. A customer wants to use the e-commerce site to duplicate an order that was originally made in person via the trade counter, but only the online order history shows up.
  • More than one sales person works on the same issue: for example, a customer places a complex sales order including work orders that need to be fulfilled. When the same customer calls back with another instruction, they have to repeat all the original details to a new sales person.

The research revealed the top five omnichannel customer service experiences that customers enjoy are:

  • My issue is resolved immediately (51%). Customers do not want to wait. However they have chosen to approach your company, there is something they need, and it is likely to be preventing them from getting on with their business. Resolving their issue immediately may be as simple as having the right information on your e-commerce site. This means not only ensuring that the site is up to date at all times, but also structured so that the information can be easily found.
  • The rep already knows what I need and provides me with an immediate solution (49%). While your sales staff cannot actually be clairvoyant, they can appear to be if they have access to up-to-date, detailed customer information, such as account profile and order history, responses to marketing campaigns, credit information, personalized offers and discount information and targeted upselling and cross-selling suggestions.
  • The rep knows what I already did in a self-service channel (42%). This requires you to take a customer-centric view of all activities, not a product, branch or sales centric view, and it requires customer account information to be updated in real-time.
  • My information/actions are forwarded from department to department (42%). So accounts are aware of a returned order, and don’t invoice for it; marketing are aware when the key decision maker changes role; delivery drivers know when customers have introduced a new goods received procedure.
  • My routine needs are answered proactively (40%). You proactively contact customers when you are aware of a problem before they have a chance to contact you. You remind customers about a quarterly order – and proactively check whether they want a duplicate order for their new branch. You proactively email a quotation before the customer has got off the phone.

Combining these experiences with a reliable and fully integrated ERP system, you will be able to offer your customers the best service possible.

Warehouse Management

Managing your warehouse in a cost effective and efficient way is one of the key components of a successful business.

That is why our most recent version of K8, K8 Babbage, is our most comprehensive and reliable release to date. As with our other modules, our warehouse management software can assist you in achieving effective warehouse management.

What are the key features?

  • Products can be picked on a handheld device. This means that you can react to your customers’ orders without reliance on paperwork. This is much quicker and more efficient and therefore means you give your customers the best service possible.
  • Easy to use and intuitive. The K8 software has been designed to make it as easy as possible for you to manage the stock in your warehouse.
  • Anytime anywhere access - Chrome-based browser access allows you to use tablets and a wide variety of desktops to access vital information. This allows you to look at up to the minute information wherever you are and make informed decisions based on the data. This is a tricky one because browser client does not support WMS apart from the ability to view data.
  • Links with other K8 modules – Like the rest of K8, the WMS module is fully integrated with our other modules meaning that you can keep tight control over your stock, sales, purchases, movements, and replenishments in your warehouse and different branches.
  • Improved warehouse management putaways – To save you time, the system can allocate your products automatically to your storage bins. It uses the physical attributes of your products and your storage bin to calculate this. You can also change the destination bin and number on LPN labels yourself manually if required.

What can it do for your business?

The highly advanced software can assist with your stock and returns; shipping and receiving; putaways, picking and pick-face replenishment.

It can also work cross-dock and across bulk stores and accessed on handheld devices to facilitate efficient management throughout your warehouse space.

Denver Hardwood

Denver Hardwood Company is a wholesale distributor of hardwood flooring and installation products serving the states of Colorado, Kansas, Nebraska, and Wyoming. The company’s focus is on hardwood and laminate flooring. They are partnered with a broad spectrum of best-in-class manufacturers to provide a wide selection, quality, and innovation demanded by flooring contractors, flooring retailers, architects and design professionals.

Go Live - Navigator

​Denver Hardwood Company has just completed installation and go live on Navigator. This is the 2nd of six companies in the Denver Hardwood umbrella to go live. The Denver Hardwood Company is the flagship of the six companies. North Georgia Flooring was the first company in the Denver Hardwood Company umbrella to go live. Additional companies will go live over the coming months.

By deploying Navigator, Denver Hardwood will increase operational efficiency while providing enhanced service to their customer base.

Omni-Channel Commerce

What does Omni-Channel Commerce mean?

Put simply; it means engaging with your customers, for sales, marketing, and customer services, across multiple channels, in such a way that they have a consistent experience of your organization, regardless of channel or device.

However, my customers are tradespeople or other businesses, not consumers.

Please read on. Research by Forrester shows that B2B customers’ expectations have shifted: they expect the same level of omnichannel service from their business suppliers as they get from consumer retailers.

Isn’t this just a new name for multi-channel?

Good question. There is some debate about this. However, we see the difference as being:

Multichannel: Using more than one channel to engage with customers. For example, selling online as well as having a trade counter, or having a social media presence as well as using direct marketing. A multi-channel approach is more tactical and reactive than an omnichannel approach: the channels are discreet, and there is no attempt to give customers a seamless experience.

Omnichannel: Using more than one channel to engage customers, and having an overall strategy that ensures that customers have the same experience, regardless of channel AND regardless of the device they are using to engage. Where a multichannel approach can be seen as supplier-centric, omnichannel puts the customer at the center.

For example, a customer could search your inventory and order online from their mobile device, log in later and amend the order from a PC, receive delivery tracking information via text message, and message your customer service department via Twitter to report a problem with delivery. The customer would expect their account and order information to be updated in real time and to be accessible across each of these platforms.

Sounds complicated. Why do I need this?

Three reasons.

1. Your customers want it: Two-thirds of B2B suppliers surveyed said that their customers are expecting omnichannel capabilities. The study showed that B2B buyers want the same fulfillment capabilities, inventory visibility, convenience and functionality they are used to as consumers.

2. It will increase customer loyalty and drive profit: 72% of B2B companies surveyed said omnichannel customers are worth substantially more to them, and 51% said these customers have a higher lifetime value. 83% agreed that ‘we will drive more sales and profit by becoming an omnichannel company.'

3. Your competitors are doing it: 87% of B2B suppliers surveyed agreed that ‘to serve today’s customers we have to improve our omnichannel capabilities.' 86% agreed that ‘becoming an effective omnichannel company will be critical to our long-term success.’

OK, I am in. Where do I start?

The research concludes that suppliers must leverage technology to serve savvy buyers. The companies surveyed were installing or upgrading e-Commerce systems, investing in order management and using data and analytics to understand how best to provide personalized experiences for their customers. Building an omnichannel strategy requires an integrated approach across all touchpoints in the B2B buyer journey, as well as the right platform to provide that integrated approach.

CARY, NC – May 18, 2016 - Dancik International provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets announced today that BR Funsten & Co. have agreed to license K8 and Web Builder for up to 200 users to include professional services and hosting. Dancik is delighted that BR Funsten & Co. selected K8 to support their growing building supplies distribution business across the West Coast of the United States.

BR Funsten & Co. serves as the parent company to both the Tom Duffy Company and Commercial Solutions and provides the most comprehensive group of products and services across all flooring channels. Founded in 1956, BR Funsten & Co. has grown into one of the ten largest flooring wholesalers in the nation. Since acquiring the Tom Duffy Company, the business has evolved from primarily a flooring distribution business to a leading building supplies distributor with 28 branches across California, Arizona, and Nevada.

"K8 will provide us with the capability to continue to expand the business with the confidence that we have the right system and functionality to support our business objectives and enhance our customer service capacity. K8 was a clear choice for us," stated Anne Funsten, President of BR Funsten & Co.

Alan Cross, KCS Executive Vice President of North America, said, "We are a delighted that BR Funsten & Co. has selected K8. We have worked closely together to understand their business model and in turn, demonstrate the strength and depth of the software to meet their business goals."

The project is expected to commence without delay with both BR Funsten & Co. and Dancik eager to move to the implementation phase. The Dancik project management team will be working closely with BR Funsten & Co. in the coming months to ensure a successful go-live.

ERP Software

'Enterprise Resource Planning’ is a term that was coined in the 1960’s but the software that we know today was only developed in the 1990’s. Essentially the concept revolves around the requirement for real-time information and the streamlining of business processes, particularly as enterprises grow.

Initially, when a business has seen some expansion, it is run using disparate systems governing finance, HR, and stock control. This is ok in a small business but can very quickly become overstretched and cumbersome as the business grows.

ERP Software Revolutionizes Business Processes

The way that ERP software revolutionizes business processes can be seen throughout the various departments in any given business. With the business management system software, each of the business units - from HR through procurement, finance to delivery - is integrated, providing distribution information as part of the core business model. This ensures accurate and real-time information on stock, cost, and scheduling; all the way through to the shipping schedules in the route to market. For the majority of enterprises, this streamlines working practices on the floor as much as the information flow to management.

With separate spreadsheets and standalone applications there is a great deal of re-keying required to provide reports on capacity, stock management, and sales data, but with ERP these are all integrated into a system that talks to each business unit and the information can be pulled into reports encompassing many aspects of the business.

The uses of this kind of streamlining process are evident for those at the top of the chain. Providing real-time information makes any inefficiencies glaringly obvious and makes dealing with these issues a more efficient and timely operation. Whether it is a distribution issue or procurement, the information provided by the integrated systems will flag both underutilization and lack of capacity. It will also highlight overspend in any area of the business so that decisions to reallocate budget is more clear cut.

How much will an ERP Solution cost your business?

Historically, the cost of implementing such business software has been a barrier to growth for some businesses. This barrier has now lessened as the variety of options have grown. Modular provisions are ideal for tailoring the software to your individual business model but still provides clear automated core business operation processes.

The bottom line for your business is your customers’ satisfaction, and ERP Software will contribute to ensuring your customers continue to purchase from you. By making your processes smoother, and fulfillment of orders more streamlined, any issue with distribution will be highlighted in advance, giving you time to align expectation or relocate stock to fulfill orders. Good communication with your customers and the end user is imperative to maintaining a positive brand image in these days of social marketing.

In summary, although there is a significant outlay involved in buying into the ERP software solution for your growing business, the returns you will reap will ensure it is of significant value for the future of the business. Management and employees can make better decisions faster and streamline your efficiencies for an advantage in the marketplace.

Stock Control in Wholesale Distribution

Stock control is all about balance: having sufficient goods available that any item can be supplied without delay, without tying up too much money in stock. Sounds simple, but whether you are a wholesaler, distributor, supplier or retailer, carrying hundreds, thousands or millions of products, getting stock control right is both complex and crucial.

Why is stock control important?

Lots can go wrong.

  • Having too much stock: A 2013 report into the finances of 1,000 top US companies found that, between them, they had nearly half a trillion dollars ($459 billion) unnecessarily held in inventory, due to inferior practices. As well as tying up money in stock, having too much stock can result in you paying too much for storage, or risking goods becoming obsolete, or perishing.
  • Having too little stock: As well the risk of letting your customers down, too frequent ordering incurs additional handling costs, and ordering in smaller amounts will not get you the best prices from suppliers.
  • Poor visibility and control: Poor control leads to errors such as selling the same stock twice, duplicating orders, and failing to take supplier lead times into account.

Methods of stock control

Many depend on industry and type of stock. Some of those most relevant in wholesale distribution include:

  • Fixed order quantity or fixed time period: Ordering a fixed quantity, or at a pre-determined time is simple, but not particularly flexible or responsive to the reality of fluctuations in demand.
  • Setting stock control levels: It is more effective to create a set of detailed inventory levels such as maximum, minimum, re-ordering and danger level. This method relies on frequent stock checks to ensure it is accurate.
  • ABC method: This involves allocating items or ‘stock control units’ (SKUs) to categories A to C depending on contribution to sales, and then focusing stock control efforts accordingly. This method relies on understanding how to categorize SKUs as well as being able to react to change. For example, do some items move fast in summer months but more slowly in winter?
  • Perpetual inventory control: Continuous updating of inventory levels based on transactions. This method is superior to conducting periodic stock takes, but can’t be done manually and relies on using stock control software.
  • Cycle counting: Ongoing stock taking of a small sample of SKUs at a time, in order to cycle through the entire inventory. This is less time consuming than full stock checks, and feeds into perpetual inventory control, correcting for lost or broken stock or scanning errors.

Stock control software

Manually keeping track of all of this data can be a massive headache. This is why so many wholesalers, distributors, suppliers, and retailers use stock control software.

Automated stock control systems not only make it easier to keep track of your stock levels, but they also enable you to analyze inventory data to uncover opportunities to improve. A 2011 study found that best in class supply organizations can improve inventory levels by between 20% and 50% by employing analytical tools.

Advantages of stock control systems include:

  • Visibility for informed decisions: you have the data you need to conduct inventory analysis and implement and track improvements.
  • Centralized control over branches: you can coordinate so that each location has the stock it needs, despite differences in demand.
  • Links to other systems: integration with sales order processing and purchasing reduces paperwork, increases efficiency and improves accuracy.
  • Customer service: having the right goods in stock will enable you to offer short lead times and consistently deliver on time, in full.

With a fully integrated system, you can keep yourself updated on how much stock you have and what you might need in future.

Grady to focus on continued growth with Navigator (DNav) and building market share for K8

April 6, 2016- Kerridge Commercial Systems (KCS) provider of specialized software solutions, services and support focused on delivering fully integrated trading and business management solutions to distributive trades customers servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets announced today that Greg Grady has been appointed Vice President of Sales for North American operations.

Grady has spearheaded the Dancik sales efforts in North Carolina for over five years, helping the business to grow throughout that period. Since KCS acquired Dancik in July 2015, Grady has accelerated sales, both in terms of market share in flooring with the DNav solution but also building a pipeline for K8 in the general construction sector. Grady has developed an effective and highly successful sales team. Because of Grady’s efforts, KCS is already making its mark in a very competitive market. The company fully expects that sales and marketing functions in North America will need to expand as they continue to build a significant presence.

As the business grows further in North America, Grady will lead the sales function, building strategies to win significant market share for K8 in all sectors of the distributive trades and also ensure the existing market strengthens with DNav in flooring.

Grady assumes the role of VP Sales – North America with immediate effect and will report directly to Alan Cross, who assumes the role of Executive Vice President of North America.

“North America offers KCS a tremendous opportunity,” said Ian Bendelow, CEO, Kerridge Commercial Systems. “It is essential that we have the right leadership in place to make sure we maximize that potential. I am sure everyone will give Greg all the support he needs to continue to grow Dancik and build a strong presence for KCS in North America.”

Dancik International is proud to have Spartan Surfaces join our customer base.

CARY, NC – March 28, 2016 - Dancik International provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets announced today that Spartan Surfaces have agreed to license Navigator, Sales Portal and DNav-bi (formerly RADAR).

Spartan Surfaces is a leading sales and consulting group specializing in commercial flooring alternatives. Spartan’s geography encompasses the Mid-Atlantic market from Virginia through New York as well as regions in the Midwest. The company strives to be a game changer in every area from product selection to education to customer service. Taking a human-centered approach, Spartan prides itself on great people dedicated to great products, great families, great friendships and great happiness. Every single team member helps pave the way to exceptional flooring interiors so that every project looks extraordinary.

Spartan Surfaces will be replacing their in-house business management system with Dancik’s integrated enterprise management solution (DNav). The competition was heavy on industry specific solutions and saw Dancik win out over Gartman among others.

The project commenced immediately with both Spartan and Dancik eager to move to the implementation phase. The Dancik project management team will be working closely with Spartan Surfaces in the coming months to ensure a successful go-live.

For more information on Spartan Surfaces visit:

Dancik International is proud to have Van Art Furniture join our customer base.

CARY, NC – March 21, 2016 - Dancik International, provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets, announced today that Art Van Furniture have agreed to license Navigator, DNav-bi (formerly RADAR) and DNav-edi (formerly CMS).

Art Van Furniture, the number one furniture and mattress retailer in the Midwest, operates 47 furniture stores and 54 PureSleep Mattress Stores in Michigan, Illinois, Indiana, and Ohio. Dancik will facilitate their burgeoning flooring business which is a significant part of Art Van’s strategic path forward.

Art Van recognized Dancik’s thought leadership in the flooring retail and wholesale distribution space, and their experienced IT staff determined Dancik to be the best fit now and for the many years ahead. Dancik won out against industry specific solutions as well as generic ERP vendors looking to expand their footprint within the flooring and home décor space.

The Art Van implementation project is expected to launch in August 2016, so the Dancik team will be working closely with Art Van in the coming months to ensure a successful go-live.

For more information on Art Van Furniture visit:

Cross to focus on building the Kerridge Commercial Systems and Dancik Brand across USA and Canada

March 18, 2016 - Kerridge Commercial Systems (KCS) announced today that Alan Cross will take permanent responsibility for North American operations. Cross will relinquish responsibility as COO for the group and focus on helping to continue building the KCS and Dancik Brand across USA and Canada as the KCS Senior Vice President North America.

“Our acquisition of Dancik has been a tremendous success,” said Ian Bendelow, CEO, Kerridge Commercial Systems. “I believe our colleagues in North Carolina and customers there feel the same way. It has also proven to us that there is a tremendous opportunity for KCS through our Dancik operation in North America.”

Having guided KCS and Dancik through a very smooth integration program Cross is looking forward to focusing on North America to ensure that a very significant operation with K8 and Navigator (DNav) is built. Clearly, North America is a huge market, and there are huge challenges, opportunities and lots of work to be done. It’s important for a long standing Executive member of the Group to be there to spearhead the efforts. Dancik customers and prospects will appreciate with this appointment, just how serious the company is about North America.

With a strong presence in Europe, Africa, North America, and beyond this will help cement the position as a leading supplier of solutions to the distributive trades and create even better capability, opportunity, security, and future for customers and the company’s own people.

“I’m sure everyone will give Alan all the support he needs to build Kerridge Commercial Systems Group in North America.” Ian Bendelow, CEO, Kerridge Commercial Systems

4 strategic sourcing process challenges

There is growing evidence that companies that focus on improving their supply chain performance achieve much better financial and operational results than their competitors. The companies that top the list for optimizing their supply chain in a 2013 Price Waterhouse Coopers survey perform 70% better, on average, than the companies at the bottom. They:

  • Deliver ‘on time in full’ (OTIF) at 96% compared with 79% for the bottom companies
  • Average 15 inventory turns a year compared with 4
  • Make an average profit margin of 16% compared with 7%

Despite this, only 45% of companies overall said their companies view the supply chain as a strategic asset, and just 9% said the supply chain is helping them outperform their peers. So why are so many companies missing out on this opportunity? Perhaps it’s because managing the supply chain is hard.

Operating in wholesale distribution, you know that sourcing the right product at the right cost is key to achieving margins, sales, and service. Your business depends on product quality, price, differentiation, and availability. However, you also know how challenging it is to get the supply chain right.

The top four strategic sourcing process challenges

1. Accurate forecasting of demand. Critical, because overstocking ties up capital and takes up space, but understocking has the potential to lose customers. There are many ways of forecasting demand, but the most effective depends on having the right data and analytics. If you have visibility of how sales vary by season or geography, by product or category, or by branch or customer type, you can uncover trends and adjust your predictions accordingly. Lacking accurate data, many firms have to rely on educated guesses, or on replicating past orders.

2. Managing margins. Competition is fierce, and margins are tight, so it is vital to negotiating the best pricing and rebates for your business. Again, accurate forecasting is essential if you are to influence suppliers in your favor. If you cannot commit to predicted sales volumes with confidence, you may be leaving money on the table.

3. Managing suppliers. You probably have an instinct for which of your suppliers are the best – but wouldn’t it be great to know, at a glance, how each is performing? Which suppliers give you the best prices and offer the best lead times? And how are they doing against SLAs such as OTIF, or quality metrics? Additionally, if a supplier fails to deliver, where do you go next? Trusting instinct is not enough when it puts your own customer service at risk.

4. Managing the purchasing process. When you are managing the complexity of hundreds of products, multiple branches and numerous suppliers across varying geographies, anything you can do to cut down on administration will save you time and money. Whenever there is a manual process involved in linking sales orders to purchase orders, stock, and the accounting system, risk of error increases as well. This can be costly and damage customer relationships.

Effective sourcing solutions

There is currently a huge opportunity to differentiate by optimizing your supply chain – but as more and more competitors wake up to the possibilities, the advantage will dwindle. It is not easy to overcome any of these challenges, but without investing in effective business processes and technologies, it becomes even harder.

The right trading and business management solution is one that gives managers complete and accurate visibility of business operations and enables them to take control, improve performance and delight customers. And investing in delighted customers will give additional returns; when your customers optimize their supply chains too, it’s the highest performing suppliers that will make the cut.

Texas A and M

Mincron facilitated the opportunity for Col. Mark Johnson (center), Associate Professor of Practice, to bring a group of Industrial Distribution students to tour the Goodman Distribution branch in College Station, Texas. Goodman is a long-time Mincron customer, so students were able to see Mincron SmartWare solutions at work in a real-world distribution operation.

One of the biggest challenges being faced by hard goods distributors is the recruitment of new talent as more Baby Boomers retire every year.

Mincron strongly believes in supporting the future of our customers, which led us to form a partnership in 2015 with Texas A&M University and its prestigious Industrial Distribution Program. We work with Texas A&M for its courses on enterprise resource planning (ERP) systems and supply chain management, which provides students hands-on experience with Mincron solutions. This not only gives graduates a competitive edge when they enter the workplace, but also ensures that distributors have access to recruiting the type of talent necessary to gain a competitive edge in the marketplace.

A comprehensive feature article called “Charting the Future of Distribution,” written by Mincron's Marketing Manager, provides a look inside the University’s Industrial Distribution Program, its offerings and its leaders, as well as Mincron’s involvement with the program. The feature recently ran in several major industry trade magazines. You can access the feature in its entirety as it appeared on the websites of Distribution Center News and Industrial Supply magazines.

Texas A and M


HOUSTON — At the 2016 Mincron User Group Conference, Mincron announced the upcoming launch of SmartCubes, an innovative new method to more frequently get software updates into customers’ hands. The first SmartCube was released this summer!

The SmartCubes concept is a result of Mincron’s desire to further improve the customer experience. These “byte sized” software updates will be released three to four times annually, which will simplify customers’ implementation, ease the learning curve, and lesson the interruption to their businesses. SmartCubes will regularly add value to customers’ software solutions, enhancing their operations, business practices and service levels. They will also augment the agility of Mincron’s product development team.

Features included in the first SmartCube version are:

  • A new Executive Dashboard that gives executives a real-time overview of their company’s business in an easy-to-use graphical format. It was developed based on customer input from a breakout session held during the 2015 User Group Conference. Available to SmartDistributor GUI users, the Dashboard presents Key Performance Indicators (KPIs) that measure sales, inventory and financials. Customers can view this information by company, division, region or branch.
  • A wide screen format for the Stock Status function provides much easier viewing for users. It puts more information at their fingertips, and alleviates the need to frequently toggle between screens. This is available to SmartDistributor GUI users.
  • The workflow alert management system has been enhanced with a summarized view of triggered events and the ability for executives to take action by quickly reviewing and resolving the event notification. They can also filter events by selecting the specific job titles/executives to receive notifications for certain types of events.
  • The rollout of SmartCubes is just one highlight from a very busy and exciting summer at Mincron that promises new opportunities for both the company and its customers. Kerridge Commercial Systems, a UK-based distribution software provider, acquired Mincron in July and quickly but thoughtfully began the transition process.

As Kerridge Commercial Systems (KCS) Executive Vice President for North America Alan Cross described, it was important to everyone at KCS and Mincron that business continued as usual during the transition. “A successful integration of the business is key to ensuring that our existing customers are not distracted by the acquisition,” he remarked. “However, being part of the KCS Group — which serves more than 800 global customers and 70,000 users —will provide the Mincron team with the resources and support they need to channel growth in both products and services, including new offerings such as a cloud-based software model.”

Houston, Texas—Mincron Software Systems, a leading full-service provider of complete ERP software systems for wholesale distribution, today announced the successful implementation by Fence and Deck Connection of Mincron’s SmartDistributor® ERP System and Mincron’s FabSmart™ Complementary Application for Light Manufacturing Services. The multi-company implementation includes Fence and Deck Connection’s sister companies, Fence and Deck Direct and Monument Supply. The Fence and Deck companies are leading distribution businesses for fencing, decking, railing and fabrication in the state of Maryland.

To encourage the synergy between its companies, Fence and Deck selected SmartDistributor for its robust capabilities for multi-company processing and accounting. Fence and Deck companies are now able to easily transfer materials between companies without having to perform inter-company buying transactions. Fence and Deck is also leveraging SmartDistributor enhancements for time-saving automation for enhanced consolidated project invoicing. Taking advantage of Mincron’s robust suite of Complementary Applications, Fence and Deck also implemented Mincron’s FabSmart for Light Manufacturing Services for their railings business. FabSmart streamlines Fence and Deck’s in-house fabrication process with powerful features for tracking raw materials and reporting the accurate cost of finished goods.

“With Mincron’s ERP solutions, we’re automating our multi-company functions for transfers, invoicing and reporting to streamline our business management and operations,” said James Rubush, Co-Owner & President, Fence and Deck Connection. “These new capabilities are crucial to our plans for growth and expansion, and with the system’s integrated tracking and reporting tools, we’re able to maximize our margins while we offer great service and the best pricing to our customers.”

“We’re happy to announce the successful SmartDistributor implementation for Fence and Deck companies, and we’re excited to work closely with them in the years to come,” said Wendy Berger, President, Mincron Software Systems. “Fence and Deck is another example of how Mincron works tirelessly to ensure our customers achieve and exceed their goals—every day, all day—by putting service first and making sure they succeed from day one with our technology.”

SmartDistributor is Mincron’s core solution for Enterprise Resource Planning (ERP) with comprehensive mission-critical tools for powerful distribution business management, monitoring, and analysis. Enabling complete, enterprise-wide control of inventory management, sales order processing, purchasing and financials, SmartDistributor offers a flexible Windows-based Graphical User Interface (GUI) with dynamic point-and-click navigation. A workbench-like design gives users an efficient one-screen view of customer details, product information, inventory status, orders, contracts and bids. This intuitive design and powerful capabilities help customers save time and reduce costs so they can focus on serving their own customers.

FabSmart is a SmartDistributor Complementary Application specifically designed for Light Manufacturing enabling make-to-order, assemble-to-order and engineer-to-order services for items such as kits or combinations that can be sold by offering in-warehouse assembly. Products can be fabricated based on regional specification sheets, grade of raw materials can be refined, and metals can be fabricated all while the system tracks the processes and costs associated with the fabricated items.

HOUSTON, Texas—Mincron Software Systems, a leading provider of complete solutions for durable goods distributors, today announced the selection of its SmartDistributor™ Solution by W.A. Bragg & Company, a leading distributor of residential and commercial plumbing, electrical and irrigation supplies, along with major appliances. With corporate offices in Augusta, Georgia, W.A. Bragg maintains six branches in Georgia and South Carolina. W.A. Bragg will use powerful SmartDistributor capabilities to enable advanced order processing and handling, and to streamline their multi-branch inventory replenishment.

“We’ve found the comprehensive ERP solution we’ve been looking for,” said Brian Bragg, President of W.A. Bragg & Company. “Mincron’s SmartDistributor gives us a common platform for our business processes, information, applications and inventory – across all departments and locations. A good example of the benefits of this new platform is our ability to tap into all our existing resources with real-time online order processing with which we can enter an order with a single transaction that will ship from any branch, or vendor.”

SmartDistributor inventory management, replenishment and purchasing utilizes Mincron’s proprietary flexible inventory replenishment methodology that allows wholesalers to:

  • Reduce “lost sales” without increasing inventory levels
  • Minimize the need for surplus inventory
  • Respond quickly to back-order and low stock situations
  • Receive pre-price increase alerts with quantity adjustment recommendations
  • Promote and allow for transferring surplus quantity
  • Increase service levels and inventory turns
  • Utilize “cross-docking”
  • Enable easy access to company-wide inventory
  • Decrease the number of “item touches”

“SmartDistributor benefits multi-branch distributors like W.A. Bragg,” said Wendy Berger, President of Mincron Software Systems. “With an accurate view of their entire business across locations, W.A. Bragg will maximize productivity and efficiency while minimizing surplus inventory and costs. We’re excited to work hand-in-hand with them to implement SmartDistributor.”

SmartDistributor is the Mincron core solution for wholesale distributor Enterprise Resource Planning (ERP) with comprehensive mission-critical tools for powerful business management, monitoring, and analysis. Enabling complete, enterprise-wide control of inventory management, sales order processing, purchasing and financials, SmartDistributor offers a flexible Windows-based Graphical User Interface (GUI) with dynamic point-and-click navigation.

SmartDistributor is available today. Email or call 1-800-299-7010 for details.

HOUSTON, Texas—Mincron Software Systems, a leading provider of complete solutions for durable goods distributors, today announced that Lion Plumbing Supply, Inc., a leading distributor of pipe, valves, fittings, fixtures, tools, supplies and accessories, is implementing Mincron SmartDistributor™ Solution for ERP (Enterprise Resource Planning) and will use it to consolidate business-wide operational processes and will also implement Mincron ScanSmart™ Application to enhance their use of RF (Radio Frequency) Technology for barcode scanning. Lion’s use of Mincron solutions will powerfully reinforce business efforts to stabilize cost-effective inventory management, improve employee efficiency, and streamline order processing.

“The time is right for Lion to gain all the advantages of a partnership with Mincron and their comprehensive SmartDistributor ERP system,” said Paul Gentile, President and COO of Lion Plumbing Supply, Inc. “The complete automation of our business will allow us to further enhance the ways we serve our customers which, in turn, positively impacts the way our customers serve their customers. Mincron delivers the platform and tools we need to manage for increased efficiencies, growth and long-term success.”

SmartDistributor provides mission-critical tools for powerful business management, monitoring and analysis and control of inventory management, sales order processing, purchasing and financials. The use of SmartDistributor with ScanSmart allows wholesalers to maximize efficiency with full integration of an ERP System with RF Technology to “go paperless” with barcode scanning and accurately track, manage, and replenish inventory while reducing handling and repackaging.

“Mincron knows our business inside and out,” said Pauline Levesque, Controller/IT. “During our ERP solution evaluation process, Mincron’s “hands on” approach and expertise was clearly evident in their software and distribution business expertise. We’re very confident that Mincron will be there for us every step of the way.”

“We’re looking forward to a long and successful partnership with Lion Plumbing,” said Wendy Berger, President of Mincron Software Systems. “Lion is a company a lot like us: they’ve been around for a long time, they’re experts at what they do, they’re focused on customer service, and they treat their customers and employees like family. These important similarities will make for a strong, productive relationship.”

SmartDistributor enables complete, enterprise-wide control of inventory management, sales order processing, purchasing and financials. Its flexible Windows-based Graphical User Interface (GUI) with dynamic point-and-click navigation makes the system easy-to-use and offers a workbench-like design one screen management of all a wholesalers’ needs. SmartDistributor is available today. Email or call 1-800-299-7010 for details.

Business Insight open day 2016

Kerridge Commercial Systems (KCS) has confirmed the line-up for its Business Insight Open Day - for the tile and KBB industries – which will be held in the Midlands on Tuesday 23rd February. The ‘free to attend’ event will include presentations from Tileflair’s Matthew Johnson; Phil Crowshaw from The Geeky Group and the Tile Association (TTA).

The program will focus on IT-related issues faced by the tile and KBB industries and will conclude with a QA session and complimentary networking lunch.

Starting at 9.30am, the event will be hosted at the award-winning residential conference venue, Wood Grange in Leamington Spa - set in 16 acres of stunning grounds, close to major road and rail networks.

After registration and coffee, key-note speaker, Phil Crowshaw will explore the technological and cultural changes taking place and will guide attendees on how to survive and prosper in The Digital Media Revolution.

Matthew Johnson – Tileflair’s Managing Director - will then share his own case study, explaining how “moving with the times” has shaped his business.

TTA’s Kay Porter will also discuss the Association’s place in the industry and member benefits – and KSC’s own presentations, by Mike Beech and Paula Hayter, will kick-off and conclude the agenda, with a focus on Online Trading and Customer value vs. discounting.

KCS is a key IT supplier to the tile and KBB industries. Tile clients include Beccles Tile Centre, Ceramic Tile Warehouse, European Heritage and Tileflair.

To register for the free event, please contact 

Business Insight Day

Join us at our free Business Insight Day for the Tile, Kitchen and Bathroom industries, February 23, 2016. The day will be held at Woodland Grange in Leamington Spa.

We will be covering a number of topics to help you make the most of your business, all presented by industry experts. Gather tips and techniques to make the most of web, social media and your customer data. Hear how TileFlair have developed and grown their business.

We are delighted to announce that we will be attending Automechanika Birmingham June 7-9, 2016 at the NEC Birmingham stand 11C2.

Kerridge Commercial Systems (KCS) provides K8, the market-leading trading and business management solution designed for automotive distributors, part suppliers, and motor factors.

If you would like any information before the event, please contact our Automotive specialist, Mark Darley -

We are delighted to be attending the annual IAAF Awards Dinner at the ICC, Birmingham on December 17 and are looking forward to an enjoyable evening with colleagues and companies from across the automotive industry.

The Independent Automotive Aftermarket Federation represents the largest number of parts distributors and suppliers within the independent automotive aftermarket. The IAAF Awards Dinner follows on from the IAAF conference – the automotive aftermarket’s largest industry event.

Kerridge Commercial Systems (KCS) supplies the leading trading and business management software, K8, designed for automotive distributors, part suppliers, and motor factors. Attending on the night on behalf of KCS will be Mark Darley and Paula Hayter. If you would like any information on the event, please contact Mark -

Kerridge Commercial Systems (KCS) are delighted to be sponsoring the Hungerford Victorian Extravaganza for the 2nd year running. On December 11, local dignitaries will turn back the clock to the 1800’s and celebrate the 24th Annual Hungerford Victorian Extravaganza.

The evening will open at 5 pm with music from the Hungerford Town Band and the Scottish Pipe Band. The High Street will be busy with Victorian organs, steam engines, and a variety of themed stalls. Many people will be in Victorian Dress. At 7 pm the Grand Parade starts at Bridge Street followed by fireworks at the Three Swans Hotel.

For more info visit:

This year's TTA Tileman's Lunch will be held at Sartoria in Savile Row and will be taking place on Wednesday 9th December in London. Adrian Cannon will be representing Kerridge Commercial Systems at this event.

If you would like to get in touch before the event you can contact Adrian directly by using the email address below:

Adrian Cannon:

Business Intelligence

What is BI for Wholesale Distribution?

BI stands for Business Intelligence, which is an umbrella term for the tools and systems that enable a company to gather, store, access and analyze corporate data, to make better decisions and improve performance.

BI software is big business, and its growing fast, with the market for BI tools, predicted to be worth $114 billion by 2018. Hardly surprising, when research shows that investment in BI can offer a tenfold return.

Why use BI for Wholesale Distribution?

Wholesalers, distributors, suppliers, and retailers are under particular market pressures that mean that they need high-quality information and analysis in order to survive. Those pressures include:

  • Complexity of operations: Typically, distributors carry massive numbers of products, deal with diverse supply chains and serve many different customers and customer types.
  • Market change: The growth of the internet has disrupted how wholesalers, distributors, suppliers, and retailers do business. To be competitive, it is no longer enough to just offer e-commerce, firms need to operate seamlessly across all channels.
  • Escalating customer expectations: Again, the internet has changed how customers buy. B2B buyers now expect the same high levels of service, fast delivery and keen pricing that they get on the top consumer retail sites.
  • Narrow margins: Profit margins have been squeezed further in recent years. In particular, traditional bricks and mortar operators are finding it hard to compete with ‘online only’ companies, which have much lower overheads. Firms need to adjust the balance by increasing volumes, finding efficiencies or offering new services.

What is BI used for in Wholesale Distribution?

Some of the main applications include:

  • Sales analysis: Enables you to uncover trends and spot gaps and opportunities; sales analysis feeds into forecasting, sourcing, promotions, stock control, and inventory management.
  • Customer analysis: Enables you to identify trends in customer behavior, needs, and satisfaction; customer analysis feeds into strategic marketing, relationship management, retention and acquisition strategies.
  • Supplier analysis: Which are the best and worst performing suppliers across a variety of metrics such as lead times, payment times or quality? Understanding this enables you to streamline your supply chain and ensure you get the best prices and discounts.
  • Marketing analysis: Enables you to track your marketing efforts across all channels to understand which promotions were most successful and to inform marketing strategy.
  • Inventory analysis: Enables you to understand how to control your stock to reduce inefficiency and avoid out of stock situations.

Four Signs Your Business Would Benefit from BI Software:

  • Are you relying on paper based systems? Moving to automated tools would save the time taken filing and retrieving paper documents, reduce the risk of loss or damage to documents, and make it much easier to share and collate information.
  • Do you have lots of data but no information? Your data may be stored electronically, but you find it hard to know what it is telling you as the reports you need are difficult or time-consuming to run.
  • Is it hard to get consistent information? If different departments and individuals within your business have their own spreadsheets, it can be hard to collate the information or get a consistent view.
  • Do you have a sense that you could improve your business processes, or a need to improve your profitability but you are not sure where to start, or how to measure success? BI tools will help you analyze the current situation, uncover opportunities to improve and track the success of improvement initiatives.

Do you have the tools and systems in place that enable you to gather, store, access and analyze corporate data, so as to make better decisions and improve performance? Wholesalers, distributors, suppliers, and retailers need high-quality information and analysis in order to survive. How will you gather, analyze and act on the data within your company?

December 1, 2015: The Cronin Company has been a family owned business for 137 years and now supplies floor covering products throughout the Pacific Northwest region, including Oregon, Washington, Idaho, Montana, and Alaska. Cronin product lines include ceramic tile, luxury vinyl tile, laminate flooring, hardwood, installation supplies, solid surfacing, and quartz.

Heidi Mandell, President of The Cronin Company, said: “We found that Dancik has a superior integrated inventory management system that will allow us to be productive and operate more efficiently. We are excited to implement the tools that Dancik provides into our daily operations.”

Greg Grady, Director of Business Development at Dancik, commented: “Dancik’s solutions are the leading software option for floor covering companies with significant industry-specific functionality requirements such as laminate cuts and real-time wireless warehouse management needs. Deep functionality is key however equally important factors are our service based architecture and dedication to the flooring industry. We are very pleased to have Cronin join our customer base, and I am confident that Dancik will support their current and future business objectives.”

The project will start immediately, and all Cronin locations plan to go live simultaneously.

Naturally Aged Flooring

Dancik International, the leader in creating advanced, enterprise-wide software solutions for the floor covering industry, today announced that Naturally Aged Floors, a hardwood flooring distributor headquartered in Simi Valley, CA, will implement.

Naturally Aged Flooring is a leading provider of hardwood to some of the most well-known retailers in the nation. By deploying Dancik, Naturally Aged Flooring will increase operational efficiency while providing enhanced service to their customer base which is spread throughout North America.

Dancik is excited about what the future holds for Naturally Aged Flooring, and we are humbled to be their chosen software provider.

Metro Surfaces

Dancik International, the leader in creating advanced, enterprise-wide software solutions for the tile and floor covering industries, today announced that Metro Surfaces, a market leader in the tile distribution space, will implement Dancik in 2015.

Metro Surfaces is headquartered in Oklahoma City, OK and has captured market share rapidly in their still young history. Metro Surfaces is known for offering premium service at competitive prices, and this model has resonated within their market footprint.

By deploying Dancik, Metro Surfaces is now positioned to manage their growth and enhance their already stellar reputation for service. Everyone at Dancik looks forward to assisting Metro Surfaces with attaining their short and long term business.

This year's Builders' Merchants Awards for Excellence will be held in London's Lancaster Hotel on November 20, 2015. James Harmer and Adrian Cannon will be attending what promises to be another exceptional event by the team at Builders’ Merchants News magazine. They will be representing Kerridge Commercial Systems (KCS), which offers K8, a fully integrated business management and trading solution, used by many of the leading building supplies merchants.

If you have any questions prior to the event you can contact Adrian and James directly by using their email addresses below:

Adrian Cannon:

Paula Hayter:

They look forward to seeing you there!

Read more about the event here:

Nominate here:

We are delighted to be attending The Build Show (part of the UK Construction Week 2015), which will take place October 6-8, 2015 at the National Exhibition Centre (NEC) in Birmingham. We will be joining more than 1000 exhibitions and 55,000+ building and construction industry contractors and professionals. Adrian, James, and Paula will be ready to answer your questions about our award-winning ERP System.

Return of The Great K8 Order Challenge

Once again we will be running “The Great K8 Order Challenge”. Anyone is welcome to come and visit our stand B4/10 to have a go. The task is simple – raise and complete a 4-line cash sale as quickly as you can. The prize will be revealed at our Stand on the first day of the event. At NMBS Exhibition in April this year, our winner walked away with a magnum of Moet & Chandon, you can read more about it here.

Read more about K8 here.

This year Paula Hayter and James Harmer will be attending BMF Members Day (Wednesday 16th - Thursday 17th September).

In their own words: “we are very excited to come back and catch up with the current and new BMF Members. This event is always brilliantly organized and provides great insight into the industry which we are very proud to serve!”.

For more information about the event and speakers, please visit:

If you have any questions for Paula or James before the event about how we may be able to support your IT needs, you can contact them directly using the email addresses below:

James Harmer:

Paula Hayter:

TTA to host business insight

Kerridge Commercial Systems (KCS) is holding a tailored Business Insight Open Day, for the tile and KBB industries, at The Tile Association in Stone, Staffordshire. The event will take place on Thursday 26 November and is free to attend. As well as exploring a raft of IT-related issues, the program will also feature renowned industry speakers and presentations from leading tile businesses. The morning itinerary will conclude with a QA session and a networking lunch.

In response to industry feedback, key discussion areas on the day will include Online trading – double your floor space and footfall; Social media - the business version; and Customer value vs. discounting – getting to know your customer through CRM.

KCS is a key IT supplier to the tile and KBB industries. Tile customers include Beccles Tile Centre, Ceramic Tile Warehouse, European Heritage and Tileflair.

Bolt and Nut Centre

Bolt & Nut Centre, owned by Brandon and Daphne Fisher is headquartered in Pietermaritzburg, the capital city of Kwa-Zulu Natal. They have branches in Port Shepstone and Johannesburg and specialize in supplying tools, bolts, washers, anchors, chemicals, and abrasives.

Bolt & Nut Centre have over 7000 line items and are Pietermaritzburg’s largest and most comprehensive stockists of fasteners. They supply to the Construction, Engineering, Motor, Electrical and Farming industries as well as to small enterprises, Home DIY enthusiasts, and hobbyists.

Mr & Mrs. Fisher first spoke to Kerridge Commercial Systems (KCS) back in 2014 and at the time decided to investigate other cheaper solutions in SA, but they soon realized K8 is the correct ERP to grow their business, so they signed up and are now part of the KCS family.

Bolt & Nut Centre is currently using a system with separate servers in each location. Consolidation of data is a manual and time-consuming process, often resulting in inaccurate financial figures. The KCS award winning K8 product will be implemented on a central server, providing live sales data that can be easily consolidated to give an accurate view of the status of all aspects of the trade and finance areas of the operation.

They have signed up for a SAAS solution, hosted at the KCS data center and will be going live on the latest version of the K8 software; Babbage named after the “father” of computers Charles Babbage.

Brandon Fisher, Owner of Bolt & Nut Centre, said: “We decided to go with K8, as we need the correct system to handle our future growth plans. We are planning to open more branches in all provinces in SA, so having a central, tried and tested solution with consolidated visibility across all branches is very important for us.”

Des Nangle, Managing Director of KCS SA, said: “I am very pleased that Bolt and Nut Centre have re-evaluated our K8 proposition, and I am confident that they will realize a return on investment soon after going live. Our hosting SAAS option provides a transparent cost model for growing companies, and is also indicative of our faith in the K8 product in a market where revenues are dependent on having customers stay on your platform for longer.”

Company History

Bolt and Nut Centre was purchased in 1987 by Ted and Louisa Nutting who built the business from humble beginnings into the strong and successful business it is today. They achieved this success by offering clients good honest service that they could depend on. Ted’s philosophy was to always put the customer first and deliver fast friendly service to every customer, no matter how big or small their purchase.

This dedication to superior service has become the trademark of Bolt and Nut Centre.

Today the company is owned by Brandon and Daphne Fisher. They purchased the business in 2011 and have continued Ted and Louisa’s tradition of service excellence.

“We’ve been in the industry for over 25 years we have very good relations with a considerable number of suppliers and our staff have the technical expertise to correctly advise our clients on their requirements.”

Welcome Dancik International

July 23, 2015: Today Kerridge Commercial Systems (KCS) a global company headquartered in the UK, has reached an agreement to acquire Dancik International, a US headquartered company, and its successful suite of products. This acquisition is a key strategic investment for KCS and a welcome development for Dancik, as together, the two companies will form one of the strongest ERP offerings for the distributive trades.

Currently, KCS offer the market-leading and award-winning K8 ERP system underpinning over 700 distributive trade customers worldwide, including builders’ merchants, automotive parts distributors, food wholesalers, electrical distributors and many other distribution verticals. Dancik International have a suite of products including their Dancik Enterprise System (DES) with Navigator, an ERP solution for the flooring, tile, stone and home décor industries.

Going forward, KCS will be promoting both their existing products and the Dancik product range, each targeted at their core vertical markets, in line with the group strategy of providing deep domain expertise and fit. The acquisition of Dancik also provides an exciting platform for the launch of K8 into the US and Canadian markets.

Speaking about the acquisition, Ian Bendelow, CEO of KCS commented “This is a key strategic acquisition for us. It immediately gives us a presence in the North American market and a platform for growth in this important region. Dancik aligns with our successful business strategy of focusing on trading and business management solutions for the distributive trades, including wholesalers, distributors, retailers, merchants, and resellers. Fundamentally both Dancik and KCS offer customers value by bringing functionally rich solutions that are vertically focused to the needs of our customer; continuous development that is highly responsive to our customers evolving market; and our people who have deep knowledge of our customer’s vertical market. Dancik and KCS are a great match.”

Mitch Dancik, Chairman of Dancik International, commented “The acquisition by KCS brings together two great companies with the desire to deliver focused solutions to the distribution market. The combined resources of the two companies will provide a critical mass for us growing sales and market share of all our products. We are also really pleased to have found a company with matching values and the same level of ambition.”

Dancik International will operate as an independent business unit of Kerridge Commercial Systems and will retain its name, although with a new brand to emphasize the synergy with KCS.

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Two day conference provided great insights to Kerridge Commercial Systems Customers

The 2015 Kerridge Commercial Systems (KCS) Customer Conference provided delegates with a diverse and stimulating program covering the latest in the company’s software solutions and more. With briefings and presentations on a range of the latest products and service initiatives, the conference focussed on how KCS customers could add value to their businesses using IT, both strategically and tactically. The company’s technology partners were well represented in the partners’ lounge with the opportunity to meet Cognito, GenerateUK Digital Marketing, Interoute, The Logic Group, OCSL, Oracle and PHD Mail.

The highlight of the conference - a two day event for the first time, was the introduction of the latest K8 release – named K8 Babbage. Delegates also learned more about Web Builder – the company’s integrated electronic trading application.

Company updates

Some significant developments in the company’s support and training provisions were announced.

In particular, COO Alan Cross said that his team will be focusing more on reducing the need for customers to make support calls. “We are confident that by working together, a combination of training and extending knowledge, our customers will not only be able to gain more value from their systems but also make fewer support calls.”

Mike Beech, Product Marketing Director, brought delegates up to date with the work of the Customer Advisory Board. Introduced in 2014, the CAB has already proved to be a valuable resource in delivering ideas and specific user requirements into the product development cycle.

The first day’s opening session also included a review of the technologies that support KCS’s cloud and hosting services. A growth area for the business with an increasing number of customers making the switch away from on premise servers. Being able to more focus on the business – means less time spent on system management.

Ready for the future

Tom Richardson, Product Manager, introduced K8 Babbage to the conference. Continuing K8’s progressive and evolutionary path, this latest version has been enhanced in several key areas. Consolidating a number of previous releases, over 180 enhancements have been made in a program that has involved over 1,800 QA tests and checks. Notable changes include browser client functionality – enabling specific inquiry functions to be accessed via any device on the move. An improved hire management application has been introduced, together with superior graph and charting capabilities, and additional facilities to handle returns and tools to streamline user management. An integral part of the Babbage program, KCS has introduced a number of tools to help customers upgrade to this latest release – notably from K8.07 and K8.09 platforms.

Customer insights

Automotive parts distributor FPS (, a KCS customer since the early 1990’s, implemented K8 Babbage in February and became the first customer to go live on the release. Jonathan Eden, Head of Business Systems at FPS, presented the upgrade experience: how the project was initiated, the rationale behind it and the process through to go live which involved 380 users across 20 branches. In a breakout session on day two, Jonathan and the KCS FPS project manager explained the process in detail and how teams from both companies delivered a successful project.

Continuing the customer experience theme, now a regular conference feature, Stuart Baker, Training and Implementation Manager for SIG, talked about the implementation of K8 as a new user. Focussing on the K8 Delivery Management applications, Stuart explained how installing K8 needs to be a change management exercise. He referred to the importance of taking people on the journey, appreciating the impact of the process and system has on all stakeholders. Guest speaker for the evening reception and dinner was a best-selling author, presenter and business guru Geoff Burch. Entertaining and thought-provoking, Geoff delivered an informed perspective on topics drawn from his considerable international experience, with a focus on customer service and managing the overall customer experience.

Engaging Breakout Sessions

Day two of the conference comprised a program of break-out sessions which ensured that the event truly had something for everyone. There was more detail about K8 Babbage – including the financial suite. Delegates could also take onboard the latest K8 developments in reporting, data warehousing, business intelligence, rebates and special pricing facilities. Web Builder, the integrated ecommerce application, was covered by Lawsons’ ( own implementation experience and a technical overview by KCS specialists. A meet the ‘K8 Experts’ group, representing all key areas of the system, was on hand to talk about any specific issues or concerns on a one-to-one basis. A series of sessions, delivered by KCS partners, briefed delegates on WAN solutions, SEO, ecommerce, mobile proof of delivery and EFT systems.

The conference also embraced the needs of customers from the manufacturing and field engineering sectors. The K8 Enterprise solution, which is used in a wide range of diverse industries, featured in a series of sessions focussing on business intelligence, call logging and its field service mobile app. Customer experiences covered shop floor data capture, workflow management, dashboard facilities and ecommerce functionality.

Summing up, CEO Ian Bendelow said, “Our annual customer conference has become a flagship event in our calendar. Each year, we strive to make the event as beneficial as we possibly can, not only for our customers but also our technology partners who play a key role in meeting our customers’ ever-changing requirements. Much more than an opportunity to share how we are investing in products and services for the future, bringing everyone together also creates a stimulating environment. Open discussion leads to ideas being generated which is exciting and rewarding for everyone.”

Putting ERP software to the test

On Thursday, April 16, Kerridge Commercial Systems (KCS) were attending the annual NMBS exhibition at the Ricoh Arena in Coventry.

The biggest and best NMBS exhibition yet, the venue was buzzing and no more so than on the KCS stand where we were running "The Great K8 Order Challenge”. The task was simple – raise and complete a 4-line cash sale as quickly as you can on K8. The prize – a magnum of Moët & Chandon champagne for the fastest time on the day.

The competition was fierce from the start with various people setting fastest times, before Jamie Paradise topped the leader board with 29.6 seconds – the best in the morning. This was then eclipsed by Glen Selfe (Plumb-IT) with 25.9 seconds, a time that stayed at the top of the board until Phil Smith (Embrass Peerless) put in the best time yet. It looked like Phil was going to take the champagne until Steph Smith (Primaflow) managed to take the lead with an amazing 19.9 seconds – the first to crack under 5 seconds per line.

Not to be beaten (obviously a champagne fan) Phil returned and clocked an outstanding 17.6 seconds on his second attempt, a time that proved to be unbeatable! Well done Phil – the worthy winner of our first K8 Order Challenge.

Most of the competitors had never used K8 before and our winner, Phil Smith, was also a novice – testament to the ease of use and lightning speed of our Sales Order Processing software for trade businesses.

If you think you can do better, come along to our Customer Conference (LINK) where we will be running the competition again. Alternatively, send us a video-clip of you taking a 4 line order on K8, and we will award prizes for the quickest and funniest and will post a few on to our YouTube channel ( . If you are doing your own order lines – only one can be scanned (too easy otherwise), so at least three items need to be found and keyed in.

We will look forward to seeing your video clips or seeing you in person at the next Great K8 Order Challenge!

Supporting multi-branches a key factor for selection

Braytons supplies their products across South Africa and also to neighboring countries. Their product range includes roof trusses, laminated beams, and structural timber. Their services include plotting full-scale drawings for contractors using Braytons; onsite visits and site measurements; and sales and delivery of their products.

Bradley and Clayton Tiley, Directors of Braytons Timbers, said: “We could not support the multi-branch scenario on our current system, nor could the system cater for the volume of transactions we have to process on a daily basis. K8 offered us a great solution to manage all our needs going forward, specifically the multi-branch functionality.”

Des Nangle, Managing Director of Kerridge Commercial Systems (KCS) SA, commented: “K8 has been the choice of software for many lumber merchants, with key functionality like stock by tally specification and tally length in meters, centimeters or millimeters, the key to the successful running of a lumber yard. We are very pleased to have Braytons Timbers join our timber customer base, and we are confident that K8 will support their current and future business aspirations.”

The installation will be a SaaS setup with 30 users.

The project will start with the first installation at Braytons’ Johannesburg branch and will be quickly followed by the Dundee branch, KZN.

Pupkewitz MegaBuild is one of Southern Africa’s largest and most professionally run building and hardware supply operations. They service their customers through a chain of owned branches, multiple depots, and franchises. They have been a leading supplier of building goods since 1925.

Megabuild operates 16 branches across Namibia. The latest branch was opened in December 2014, in Windhoek in the Grove Mall. This branch is a retail focussed outlet, where the other operations are more trade and contractor based. The new retail store will act as a proof of concept and the blueprint used to enhance their overall retail offering. This model will be rolled out to other branches to extend the retail focus of those branches.

The new store required 50 additional K8 users to their current complement of 320. The system is hosted at SALT, a Kerridge Commercial Systems partner data-centre based in Windhoek, and will be managed remotely by KCS Managed Services.

This is one of the largest hardware retail stores in Namibia with 6,000 m² (66 0000 ft²) covered space and a 6000 m² yard. The store features 19 till points with advanced bi-optical scanning technology as well as Point of Sale pole displays and automated flip lid cash drawers. Also, electronic shelf “talkers” have been installed, each with an interface to K8, to automatically update selling prices.

Megabuild has been a KCS customer since 1998. KCS also recently implemented K8 at their sister company, Megatech, a reseller and distributor of electrical products.

Danie Du Toit, Financial Director, Megabuild said: “Rolling out K8 for the new store was easy and cost effective. We have been using K8 for 17 years now, and the K8 software is key to our growth”.

Des Nangle, Managing Director of KCS South Africa, said: “Pupkewitz Megabuild has been a long-standing customer of KCS and I have really enjoyed working in partnership with them, and watching how their business grew. K8 is a very scalable and flexible product, proven with the ease with which Megabuild has been able to roll out K8 to their retail store, where speed is of the essence. K8’s ability to simultaneously process many POS transactions live to General Ledger is a key benefit for this environment.”

Your business, your way.

Kerridge Commercial Systems Brand Update

As a successful company, with a strong reputation for technical expertise and a team committed to excellent customer service, Kerridge Commercial Systems (KCS) has a bright future. However, we thought our brand was not reflecting our ambition, our innovation or our desire to deliver market-leading products to our forward-thinking customers in the distributive trades. So we have made a few changes, starting with the website (

Our dynamic new look and feel is designed to position us for continued explosive growth and worldwide expansion. Our new visual identity and brand language have been created to underline our position as the market-leading ERP solution provider for distributive trades.

Our Mission

Our brand story starts with our mission and the four cornerstones of our value proposition - to help our customers ‘source effectively, stock efficiently, sell profitably, and service competitively’. These four areas are embodied in our new logo – the smooth, magenta diamond with four parallel, stylized ‘S’s, perfectly synchronized with each other – as you would expect from an integrated, full-featured ERP solution designed specifically for the distributive trades.

Our Customers

Our star-studded customer references cover all verticals in the wholesale and retail markets, and our flexibility and innovation enable us to partner customers for the long-term. We continue to deliver solutions to customers large and small across the distribution chain, including distributors, wholesalers, merchants, resellers, and retailers. We have ensured that customers were consulted in developing our new brand and have been the first to see the new look & feel.

Our Company

The growth and success of our company – past, present, and future – relies on our market-leading products, specialized services and support, dynamic team, and a network of partners. We continue to innovate and look to add increasing value to our customers and wanted to ensure this was reflected with a modern look. For example, we are using a new typeface, Aguda, that conveys dynamism, modernity, and clarity, with smooth, rounded forms that echo our logo.

Our Expertise

Our technical experts, immersed in the distributive trades for over 35 years, are thought leaders in developing technology for this sector. This ensures our innovative products meet our customers’ needs – now and in the future. The distinctive magenta color is retained and emphasized, tying our past to our future, and setting us apart from the competition in this market.

While our strategy stays the same, the new look and feel reflect our dynamism and commitment to stay at the forefront of IT for the distributive trades. Our mission to help our customers source, stock, sell and service is embodied in our new logo, and we continue to focus on innovating and delivering market-leading ERP solutions built for the distributive trades – only now we are reflecting this with a dynamic, modern brand!

April 9, 2015: Auto Express, a relatively new business based in Gabarone, Botswana are distributors of automotive parts. The proprietors were previously directors in a large automotive parts distributor that implemented an alternative ERP System throughout their business.

Discussing their decision to choose K8 to support their new business, Mitul Patel, Auto Express Director said: “I was looking for a direct sales and support model, and we did not want the implementation allocated to a partner. Our previous system had 3rd party custom developed software for key modules like POS, Stock Management, and Financial Reporting. We opted to go for Kerridge based on their success with Motovac, EuroCar Parts (UK) and the largest Hardware trading businesses here in Botswana”.

K8 offered Auto Express a fully integrated solution with one price per user that included all modules. Furthermore, Mr. Patel found that the consultants provided by the incumbent did not have industry knowledge. “I felt that money was wasted having to teach the implementation partner about the terminology of my business and industry, that I thought they would have knowledge of.”

Des Nangle, Managing Director of Kerridge Commercial Systems, South Africa, commented: “The automotive aftermarket parts sector is a key growth area for our K8 Product, and this is a significant deal as it strengthens our opportunities with tier one prospects in South Africa. Some of the UK’s largest part resellers have standardized on K8. We are very pleased that Auto Express have entered into this partnership with us.”

Auto Express will go live with four branches and 30 users.

K8 will most likely be rolled out next year to the retail stores initially. A key K8 differentiator was the powerful search functionality, which will make it easy for branch staff to find products, in a market sector with many product alternatives and successors.

April 7, 2015 - Oracle today recognized Kerridge Commercial Systems (KCS) with it's 2015 Oracle Excellence Award for Oracle ISV Partner of the Year – UK. KCS is a Gold level member of Oracle PartnerNetwork (OPN).

The Oracle Excellence Awards for Specialized Partner of the Year - UK encourages innovation by OPN members, who use Oracle's products and technology to create value for customers. The award reflects KCS’ success in adopting OPN’s Specialized approach which is aimed at enabling partners to establish industry recognition by following a formal process to become Specialized in key Oracle solution areas.

KCS was presented the 2015 Oracle Excellence Award for Oracle ISV Partner of the Year– UK for demonstrating excellence in Oracle enterprise resource planning (ERP) solutions for the Distributive Trades. KCS delivered K8, a market-leading ERP solution based on Oracle technology and focused on meeting the needs of distributors, wholesalers, retailers, and merchants. By using Oracle Database and Oracle Linux, K8 is scalable from 1 or 2 users to many thousands and can provide business resilience with Oracle’s replication and failover solutions.

Ian Bendelow, CEO of KCS received the award “We are delighted to be recognized by Oracle for our innovation in Oracle ERP for distribution market. With K8, our distribution customers get a functionally rich, fully integrated business system and, through the use of Oracle technology, one that scales and performs among the highest levels, providing an enterprise-class solution no matter the customer’s size. We constantly review our customers’ ever growing needs and believe Oracle products can offer a true business advantage to them.”

“KCS has demonstrated an outstanding level of innovation in delivering proven, Oracle-based solutions that solve our joint customers' most critical business challenges,” said Will O’Brien, Vice President, Alliances, and Channels, UK and Ireland. “We congratulate KCS in achieving the 2015 Oracle Excellence Award for Oracle ISV Partner of the Year – UK. This achievement is a testament to their dedication to excellence and to providing customers solutions and services that drive real business value and results.”

Kerridge Commercial Systems North America Video

The future is full of confidence and growth!

Company Update Video

Alan Cross, KCS Executive Vice President North America, discusses rebranding, growth, and innovation.