News

Tileflair

"18 years later K8 is in widespread use at trade counters, and I still see it offering new and enhanced features that will help both our companies continue to grow."

- Matthew Johnson, Managing Director, Tileflair

Tileflair has grown from a single branch business, established in 1972 and trading from a high street location, to the largest, privately owned wall and floor tile distributor in the South of England. The company operates a flagship store in Bristol plus nine other showrooms and two warehouses across the south of England.

Read the full story here.

European Heritage

"Our sales team find it smooth and simple to use, and it quickly becomes second nature to new staff. They can find products on the system quickly, what customers have ordered in the past - and from what batch - as everything gets recorded in the system."

- Jonathan Nanson, General Manager, European Heritage

European Heritage is a family business specializing in the supply of natural stone, porcelain, and ceramic tiles - plus associated building materials such as under-floor heating systems, grouts, and adhesives. Most of the products sold are imported from Italy.

Read the full story here.

Pennypinchers

"The major benefit of this process change was being able to speed up the receiving process and get the goods on the shelves and ready for selling faster."

- Nabeela Essa, CIO, Steinbuild

Pennypinchers, a division of Steinbuild, has been a customer of Kerridge Commercial Systems (KCS) for more than 20 years and uses K8 software throughout its branch network across South Africa and Namibia.

Read the full story here.

Continental Cables

Mr. Alfie Altenburger owner of Continental Cables decided to look at alternative ERP systems as their Legacy system could not support the growth of the business. Some of the important requirements were accurate forecasting, cable drum batch control, buyout management and Business Intelligence reporting. Copper cable has very high value, therefore margin control plays a big role in the business.

The K8 project team consisted of two very dedicated resources from Continental Cables, Jo-Anne Botha (Sales Manager) and Bev Main (Financial Manager). They made sure that all conversion data was ready, and on-time for the Kerridge Commercial Systems (KCS) consultants and this meant that everyone could do thorough testing and training before the go-live date.

Within two and a half months Continental Cables are already reaping the benefits of K8. Mr. Altenburger said he was impressed with the dedication and industry knowledge of the KCS project team, and how easy it was for the sales team to start using the new system. Continental Cables are looking forward to using more K8 modules. Also, they are planning to open many new branches of which Bloemfontein in the Free State Province will be the first.

Tiaan Grobbelaar, Sales Manager at KCS, said “We are pleased to have another customer from the wholesale cable and wire industry on board. We are looking forward to a very long and mutually beneficial relationship with Continental Cables, they can be assured that KCS and our K8 ERP will support their operations now and far into the future.”

Company History

Continental Cables was established in 2007, and from modest beginnings, Continental Cables has grown into one of the largest privately owned distributors of wire and cable products in the country. We are centrally located in Alrode, Alberton area which is easily accessible from all major highways.

In our nine years of business in the cable industry, we have earned a great deal of recognition and confidence with our customers. We have a reliable and strong supplier base which has been built up on a foundation of doing business with honesty, integrity, and willingness to dealing with customers more as a partner than as a third party. Specializing in all types of industrial cable and with a customer base throughout South Africa, Continental Cables service offering includes the ability to deliver cable and wire on a short lead time and at an extremely competitive cost.

Mark Steggall

As featured in January’s issues of Builders' Merchants News and Professional Builders Merchant magazines, Mark Steggall, Head of Product Management at Kerridge Commercial Systems, explains the benefits of using a modern ERP system to manage supplier rebates.

To find out more, read the full blog post.

“At the trade counter it’ll be a massive change as my team will be able to use bar code scanners and ask customers to use a digital signature pad. But, I’m also looking forward to the complete visibility K8 will give us across the business.”

- Tony Sharkey, Managing Director​, JTD Building Supplies​

A Goldman Sachs business course inspired a Huddersfield based builders’ merchant to buy an ERP system to help grow his business. “Three key steps came out of the business plan I developed on the course I followed earlier this year,” said Tony Sharkey, who set up JTD Building Supplies five years ago. “The first was to install business management software so that I would spend less time on administration and the second was to start selling products on line. I’m proud to say we’ve already achieved both of these and are already well on the way to achieving the third step which we will be announcing next year.”

It is easy to find out more about K8 and to book a demo at www.kerridgecs.com

Read the full story here.

Six ways to drive profit whilst the pound is weak

Sterling has depreciated against the US dollar and the Euro since the referendum in June, hitting a 31 year low against the dollar in October. At time of writing, the exchange rate had climbed following hints from Theresa May that she will be looking for a transitional Brexit deal that will favour British businesses. However sterling is still comparatively weak, which presents some challenges for merchants and distributors. For example, the price of imported construction materials is predicted to increase by 3%. It also means that inflation may increase, which adds to the uncertainty we are facing.

However, challenging times also present opportunities. Here are five things that merchants and distributors can do to mitigate against, and even benefit from, the economic situation.

To find out more, read the full blog post.

Parkers

"At the time we needed to upgrade from our existing system to bring about a change of culture, and Kerridge Commercial Systems offered the best solution. Since then it has come on in leaps and bounds, and we have continued to upgrade to the latest version each time a stable version is cut."

- Ian Mitchell, Information Systems Manager​, Parkers Building Supplies

The company was established in 1984 since when its philosophy has always been to offer high-quality customer service backed up with good stock availability and an efficient delivery service. Today the company employs 280 people and trades from 25 locations across the South East.

Read the full story here.

Tilespace

"Due to all our testing, the great team I had at Tilespace as well as Kerridge Commercial Systems (KCS), we had a very smooth go-live with almost zero issues."

- Bronwen Fritz, Financial Manager​, Tilespace SA

Tilespace has been a customer of KCS since 2010. They have two branches. Tilespace offers an unrivaled selection of exclusive, imported brands specializing in tiles, sanitary ware, taps, and fittings. They recently upgraded from K8.07 to Babbage.

Read the full story here.

Integrity Software

November 2016 - Kerridge Commercial Systems (KCS) a global company headquartered in the UK has reached an agreement to acquire Integrity Software, based in Johannesburg, South Africa, and its successful suite of products. This acquisition is a key strategic investment for KCS in South Africa and a positive development for Integrity Software.

KCS has acquired Integrity Software as part of our ongoing plans to grow and provide market leading ERP and business management solutions to the distribution markets across the world. With Integrity Software, we add further solutions and expertise for our core market focus of the Distributive Trades and specifically strengthen our offering for the retail orientated Distributive trades. Furthermore, we can now offer our South African customers a payroll and HRIS solution. The companies will form one of the strongest ERP providers focused on the particular needs of the distributive and retail trades in Southern Africa.

KCS is the market-leading and award-winning provider of solutions with over 1100 distributive trade customers worldwide, focusing on wholesaler, distributor, retailer and merchant sectors. In parallel, Integrity Software has a 20-year history of delivering Retail and ERP solutions to the retail and distributive trades with a similar customer profile to that of KCS. The acquisition supports the KCS strategy of continued growth through focusing on our specific area of expertise i.e. solutions for businesses that need to Source Effectively, Stock Efficiently, Sell Profitably and Service Competitively. The acquisition of Integrity Software by KCS follows the successful acquisitions of Dancik International in July 2015, and Mincron in June 2016, both in North America.

Integrity Software will continue to maintain and support the existing Integrity Software solutions and in time will introduce new benefits to their customers from the KCS portfolio such as advanced e-commerce, mobile commerce, and Cloud services as part of an optional upgrade path and optional added functionality. Equally, KCS will introduce modules from the Integrity Software suite to their existing K8 ERP system such as Payroll Solutions to further support their existing customers.

Speaking about the acquisition, Ian Bendelow, KCS Group CEO commented, “This is a key strategic acquisition for us and our first in Africa which has been an important market for us over many years. It strengthens our presence on the African continent, expands our capability and provides a further platform for growth. Integrity Software aligns with our successful business strategy of focusing on retail, trading and business management solutions for the distributive trades. We have operated in the African region from our offices in Johannesburg for some 20 years. It is a successful and important region for the KCS Group. Our customers will benefit from this acquisition by providing greater strength and depth in our South African based team to support our functionally rich solutions to meet their business goals and challenges.”

Greg Gerasimo, Managing Director of Integrity Software, states, “The acquisition by KCS brings together two great companies with similar history, culture and customer profile. The combined resources will further strengthen the services we can offer to our customers in Southern Africa, and I look forward to being part of the Group and leading the Integrity Software team into a new era of opportunity.”

As Managing Director for the KCS Group in Africa, Des Nangle will support Greg and the team and help to ensure that benefits of being part of the larger group are available to all our customers.

For more information, please visit our websites:

www.kerridgecs.co.za

www.integritysa.co.za

or contact:

marketing@K8.co.za

Kerridge Commercial Systems (KCS) provides specialist software, services, and support to deliver fully integrated trading and business management solutions to distributive trades customers, large and small – wherever they are in the world. Immersed in the distributive trades for 40 years, our technical experts are thought leaders in trading and management technology, and our innovative and flexible approach ensures our customers partner with us for the long-term.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

How to boost your online sales this Christmas

It may seem that the Christmas period offers marketing opportunities primarily for retailers with consumer customers; people don’t tend to buy building, industrial or automotive supplies as Christmas presents. However, there are seasonal opportunities for merchants, distributors, and wholesalers too, and especially for those with a B2B ecommerce solution.

We know that these days B2B buyers expect the same levels of customer service and convenience as consumers; this means that there are opportunities to apply consumer marketing to B2B customers. There are a number of key ecommerce days over the festive period, traditionally used by retailers, which firms in the distributive trades can adapt to their advantage.

To find out more, read the full blog post.

Lawsons

"The whole process went very smoothly. We handed the old system over on Saturday lunchtime, and Kerridge Commercial Systems delivered the upgraded version on Sunday. The whole experience was simple, painless and positive!"

- Jeremy Norris, Commercial Director, Lawsons

The Lawsons Group operates 17 branches across London and the South East. The family owned company specializes in the supply of building materials, timber and loft conversion products. Jeremy Norris, Commercial Director, has been with the group for 22 years.

To find why Lawsons decided to upgrade their K8 software, read the full success story.

Read the full story here.

London Decorators Merchants

K8 software has been chosen by one of the UK’s fastest growing decorators’ merchants as it expands into new premises and develops its online presence.

James Taylor went to work in his parents’ wallpaper shop when he was 18 and immediately became hooked on buying and selling – particularly paint. He began targeting decorators with sales of trade paint that allowed the business to grow exponentially and move into much larger premises - that remain the company’s head office in South London. James is now the owner of the business that began trading as London Decorators Merchants in 2010. Since then, turnover has more than trebled, and the company operates five branches and a successful wholesale company.

The LDM team had been using an accounting system for seven years, but after the provider had stopped supporting its EPOS system, there were difficulties integrating with any other third party solution. “We were very happy with our old system from an accounts perspective,” said James, “but it was severely lacking in any other functionality. The main reason for us moving to K8 is so we can use one integrated system – that includes features such as CRM and credit control.”

K8 software manages sales order processing, purchasing, stock control, e-Commerce and business intelligence and its integrated financial suite means that LDM won’t need to use any other accounting software. James added, “K8 will also let us manage our stock using hand held devices, and it will make processing inter-branch transfers much easier.”

As a wholesale paint supplier, LDM also need a ‘paint direct’ function to allow them to supply paint directly to customers but invoice the manufacturer. “We had a paint direct module on our old system,” explained James, “but the Kerridge Commercial Systems version looks much easier to use and also manages call offs which our old system couldn’t handle.”

James also believes he will be able to reduce his stock holding through K8’s efficient purchase ordering and that he will save resources and mistakes by only having one system for staff to learn.

K8 can be delivered through a variety of options including low-cost Saas (Software as a Service) where the customer rents the software (rather than purchasing a one-off perpetual license) and accesses it over the internet. Alternatively, companies can deploy the software, as LDM will be doing, on their own server.

We are delighted to be sponsoring the Hungerford Victorian Extravaganza for the 3rd year running. On December 9, local dignitaries will turn back the clock to the 1800’s and celebrate the 24th Annual Hungerford Victorian Extravaganza.

The evening will open at 5 pm with music from the Hungerford Town Band and the Scottish Pipe Band. The High Street will be busy with Victorian organs, steam engines, and a variety of themed stalls. Many people will be in Victorian Dress. At 7 pm the Grand Parade starts at Bridge Street followed by fireworks at the Three Swans Hotel.

CARY, NC – December 2016 – Dancik International, a Kerridge Commerical Systems (KCS) Company, announced today that Galleher selected K8 with Web Builder in the K-Cloud to support their strategic vision for the substantial growth of their floor covering and supply business.

Founded in 1937, Galleher is the oldest floor covering distributor in Southern California with 21 locations in three states and over 325 employees. The Company is ranked among the top 5-flooring distributors in the US and is the frequent recipient of recognition from suppliers and industry associations as a thought leader and ideal partner. The Company’s dedicated employees command years of professional experience and the latest business technologies to focus on excellence in service, relationships, and value. The Company follows the values that guided Galleher in its early years. Trust, honesty and doing the right thing for the customer have secured a legacy that will last long into the future.

“The choice was obvious for us,” stated Jeff Hamar, President of Galleher. “K8 is demonstrably the best-integrated ERP software solution available today. It's been designed for the Distributor & its clear Dancik International & KCS share similar values to us.” Hamar added, “K8 will help us take the business forward to achieve greater performance and higher levels of customer service.”

Alan Cross, KCS Executive Vice President North America, stated, "We are extremely proud to be working with Galleher and delighted they chose K8. They have a rich heritage and excellent reputation for superior customer service, and we were able to demonstrate how K8 will support their vision for the future.”

ePOD software

K8 ePOD software allows your drivers to manage deliveries remotely. Once load planning has been completed within K8, the full manifest may be exported to the drivers HHT, and they will be guided to each delivery in turn.

Read our blog post - What is delivery management software?

With the full capability to confirm and amend deliveries, fail drops, capture images and a range of other sophisticated features, the driver can capture signatures and automatically complete deliveries. A signed POD is also stored within K8.

Contact us to find out more about how our K8 software can help your business.

Midwest Refrigeration

HOUSTON, Texas — Mincron is excited to announce that one of our newest customers, Midwest Refrigeration Supply Company, has successfully gone live on SmartDistributor 12.1.

Midwest Refrigeration is a fourth-generation family owned business that has proudly served HVAC/R contractors since 1945. In addition to distributing commercial refrigeration and HVAC products, they provide in-house engineering services and rental tools. Headquartered in Traverse City, Mich., Midwest Refrigeration also has two locations in Michigan’s Upper Peninsula; they plan to add more locations in Northern Michigan in the future.

Midwest Refrigeration’s leadership believes their new ERP system will help them achieve their long-term strategic goals of growth, streamlining inventory and improving productivity.

You can also learn more about Midwest Refrigeration at www.mwref.com

What are the advantages of SaaS software for merchants?

As featured in October's issues of Builders' Merchants News and Professional Builders Merchant magazines. Tony Pey, Head of Sales Engineering at Kerridge Commercial Systems (KCS), defines the advantages of SaaS and explains how it could work for your merchant business.

Read the full blog post

Abbeygate Tiles and Bathrooms

"What also appealed to me about using K8 was how we could access the software via the cloud..."

- Paul Branch, Director, Abbeygate Tiles & Bathrooms

Paul Branch, the owner of Abbeygate Tiles & Bathrooms in Bury St. Edmunds, is looking forward to Kerridge Commercial Systems (KCS) looking after his IT in the future - so he can get on and run his business!

Abbeygate Tiles & Bathrooms is an independent tile and bathroom retailer, operating from a busy retail park. A family company, Paul’s sister, and son both work in the business that was established in 1986. The company serves a mix of trade and retail customers who come from across Suffolk, Norfolk, and Cambridgeshire. According to Paul, it is the combination of very high-quality service and his extensive product range that differentiates Abbeygate from the local competition.

Paul has just agreed to purchase K8, the business management system developed by KCS specifically for retailers, merchants and wholesalers of all types of building products. “Our bespoke software was getting a bit long in the tooth,” said Paul, “and updating it was going to be prohibitively expensive.”

One of Paul’s biggest suppliers also uses K8, and they had recommended he take a look at the system. He was also reassured by the fact that K8 was used extensively in the tile supply industry and he liked the idea of using a system that was designed to manage his type of business.

“What also appealed to me about using K8 was how we could access the software via the cloud,” said Paul. “We won’t have to bother about maintaining the system or having servers on the premises. I think it’s more secure working like that and means we can get on with what we do, rather than worrying about managing our hardware and IT!”

K8 is a fully integrated trading and business management solution that can be delivered to customers via a variety of traditional or cloud based options. It combines a suite of modules designed to manage sales order processing, purchasing, stock control, CRM, E-Commerce and business intelligence. Plus, Abbeygate will be able to dispense with their Sage package once K8 is installed as its integrated financial suite means there’s no need to use any other accounting software.

“K8 will interface better with Outlook, save us time when we upload customer prices and catalogs and give us additional and easier reporting capability,” said Paul. “But what I am really looking forward to is how it’s going to release the time and effort that we used to spend looking after our old system and let us concentrate on looking after our business!”

Client Focus

  • Has a reputation for high-quality service and an extensive product range available
  • Its aging bespoke software drove the team to look for a new solution
  • Choosing a cloud based solution provided better security and saved time on system maintenance

Read the full story here.

Tierra Sol

CARY, NC – Oct 14, 2016 - Dancik International, provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets, announced today that Tierra Sol, recently acquired by GESCO (also owner of Shnier) has fully integrated with Dancik Navigator (DNav), to help support their strategic vision for substantial growth of their floor covering distribution business.

Tierra Sol, founded in 1979, is a leading Western Canadian and U.S. Pacific Northwest based ceramics and stone distribution company. The company sources globally while servicing locally, from each of four facilities located in Seattle Washington, Vancouver BC, Calgary and Edmonton AB. Tierra Sol's customers include those in the retail, commercial and builder related channels.

Tierra Sol will become the second major operating division of GESCO, a privately held national floor covering distribution company. GESCO other operating division which is well known to the floor covering industry is Shnier. Shnier is a leading national provider of globally sourced products, value-add marketing and merchandising programs and finance, logistics & IT services. The company serves over 3,000 customers in retail, commercial and builder based markets, from each of five distribution facilities coast to coast within Canada.

Tierra Sol went live with DNav approximately six months from the point of acquisition by Shnier, “The Dancik team have been very professional & integral with the level of support and intellect they have provided us. This is a project that can take upwards of 9, 12 or 18 months, and with their assistance, we went live in a record time of 5 months which was in large part because of them.” said Doug Wilcox, Vice President of Supply Chain, Logistics & IT, GESCO.

“Dancik will help to further integrate, build and support the Tierra Sol Brand. Implementation of DNAV will benefit our customers, suppliers, and employees, to further support accelerated growth in the Canadian and US marketplace,” said Ed duDomaine, President & CEO, GESCO.

Alan Cross, Kerridge Commercial Systems (KCS) Executive Vice President North America, stated “The Dancik team were delighted to support the GESCO acquisition integration team at GESCO. All parties worked extremely closely and diligently to ensure an on-time go live of the Dancik DNav software, and I am confident that Tierra Sol will be hugely successful as part of the GESCO family”.

For more information on Tierra Sol visit: www.tierrasol.ca

For more information on Dancik International visit: www.dancik.com

*Dancik International is a Kerridge Commercial Systems (KCS) Group company.

Spartan Surfaces, Inc.

CARY, NC – October 2016 - Dancik International, provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets, announced today that Spartan Surfaces, Inc., one of the leading commercial flooring distribution and consulting companies in the United States, went live on Dancik Navigator in August subsequent to an accelerated implementation process. Spartan required rapid implementation and custom modifications to support their high growth.

“The Dancik consulting team went above and beyond, working through evenings and weekends to meet our very aggressive goal of a 120-day August launch,” said Adam Gable, Chief Financial Officer at Spartan. “As an organization, one of our core values and strategies is to surround ourselves with the best in every circumstance, and we are excited to be partnered with an industry leader that will continue to support our growth.”

Spartan took advantage of the option to access Dancik Navigator in the Cloud, greatly reducing the time required to select and install on-premises equipment. Dancik Navigator is a fully integrated business management solution designed specifically for flooring retailers, manufacturers and distributors. Sales processing, mobile data access, inventory management, business intelligence, and accounting are easy to use and fully integrated. Navigator’s modern architecture, cloud availability and mobile sales applications resonated with Spartan as they initially selected Dancik however, Spartan did require several significant custom modifications and these were delivered by the Dancik team ahead of the go-live date.

Spartan will leverage the Dancik system and services as they increase their competitive advantage throughout the United States in the commercial flooring marketplace.

“This was a tremendous example of teamwork and focus,” commented Alan Cross, Executive Vice President for Kerridge Commercial Systems (KCS) North America. “We had a clear objective to achieve an August go-live for Spartan. This was achieved by ensuring clarity of functional requirements and a group of people determined to succeed. I'm confident that by adopting Dancik Navigator in the Cloud Spartan Surfaces will go from strength to strength.”

For more information on Spartan Surfaces, Inc. visit: www.spartansurfaces.com

For more information on Dancik International visit: www.dancik.com

*Dancik International is part of the Kerridge Commercial Systems (KCS) Group of companies.

Putnam Pipe

HOUSTON, Texas — Putnam Pipe, an independent and locally owned company, serving the water, sewer and storm water industries since 1985, recently signed a contract with Mincron executives to convert to the Mincron SmartDistributor™ core ERP solution. Putnam, a Mincron customer since 2010, has locations in Hopkinton and Taunton, Mass. President David Putnam credits the combination of his team’s experience and long-term dedication to customer service for the company’s three decades of successful operations.

Putnam’s father, Elliot Putnam, founded the company after a multi-decade career in the water and sewer utility industries. His goals were to build a business based on the principals of integrity, service and fair competition that would offer competitive pricing, product knowledge, and outstanding service.

David Putnam came on board in 1986, focusing on municipal and contractor sales. He continually grew his knowledge of the business, and when his father retired in 2003, David succeeded to the position of President. In addition to extensive employee knowledge and strong relationships, Putnam has capitalized on the use of the most modern technology available. After upgrading to Mincron Release 12.1, Putnam decided to take the next step and convert to SmartDistributor, as well as become a subscriber of Mincron’s new SmartCubes frequent update program, to stay current with the latest technology available.

“Mincron has provided the perfect platform to allow our business to operate seamlessly on a daily basis and grow into the future,” said Putnam. “They understand distribution, know where we are headed, and provide unparalleled support for all functions of our business. Software is their primary product, but their people really make the difference.”

Putnam users will participate in a four-hour training session with Mincron staff. The transition is a fairly simple one, with most of it centered on the differences users will experience in navigation. SmartDistributor is a complete distribution management system for customers ranging from multi-national corporations to single-location, locally owned businesses. It is tailored to meet our customers’ specific needs and easily adapt as your business grows and changes. SmartDistributor basically serves as a wholesaler’s command center, giving you the tools needed to most effectively manage, monitor and analyze all aspects of your business. Those capabilities maximize efficiency and productivity — and ultimately profitability. It is a Windows-based solution with easy point-and-click navigation and workbench-like design for users and has an Executive Dashboard that provides immediate access to critical, real-time state-of-your-business data for key management.

Mincron’s highly experienced team thrives on developing new, more efficient methods for distributor perform routine tasks. These innovations give our customers new avenues for economic growth and competitive strategies for your company’s future. Our staff operates with a “Service First” philosophy toward customers that begins in the initial planning stages and continues throughout our partnership. Customers are not just a number at Mincron. When you need support, 24/7/365, you will be dialing our Houston headquarters and will speak with someone who knows you and your business. Their response time to your issue can be measured in minutes or hours — not days or weeks.

We also listen. Much of our new product development is done as the result of customer roundtables or special requests. That is why we are proud to say that Mincron is Distributor Driven, by Design.

Multichannel ecommerce software

As featured in the September issue of Professional Builders Merchant magazine, Tony Pey, Head of Sales Engineering at Kerridge Commercial Systems (KCS), explains how using multi-channel ecommerce software that is fully integrated with your ERP system delivers a more satisfying experience for your customers and makes life easier for your staff.

To find out more, read the full blog post.

UK Roofing Supplies

Established in 1977, UK Roofing & Plastic Supplies is a leading independent supplier of roofing materials, building plastics and tools. Based in Slough, the company prides itself on being able to supply everything its trade customers need – from the eaves upwards.

UK Roofing is an approved trader within Slough Borough Council’s ‘Buy with Confidence’ scheme. This means they have undergone a stringent vetting procedure and are promoted by the council as ‘a good, honest local business.’

Before deciding to implement K8 software, the UK Roofing team was using a system that was limited to invoice generation and stock management.

Managing Director and owner, Neil Price and Branch Director, Graham Gerrans, had both worked with a more sophisticated system at a previous company and felt it was time to investigate integrated systems that could also handle their purchasing, accounting, and reporting.

“The time had come for us to have a system that would help us operate more efficiently and that would provide reports to help us make better business decisions,” said Graham. “We were aware of several other companies in our industry who already used K8.”

Graham looked at some systems and concluded that K8 was the most beneficial for UK Roofing as it was a tried and tested solution within the roofing industry and is designed primarily for use by distributors and merchants operating within the construction industry.

“We are particularly looking forward to having a much faster system so we can speed up service at the trade counter as well as being able to process purchase orders and goods received notes more efficiently,” he said. “But most importantly, we will have better visibility of all our business processes and our current status through the business intelligence suite - this will allow us to forecast more effectively.”

K8 is a fully integrated trading and business management solution already used widely by all types and sizes of companies in the roofing supply industry. It combines a suite of modules designed to manage sales order processing, purchasing, finance, stock control, CRM, E-Commerce and business intelligence. K8 is developed, provided and supported by UK-based Kerridge Commercial Systems.

Howarth Timber

"K8 is an intrinsic, strategic component of our business. It does what we want it to do and what it says it will do - which is not always the case with software."

- Paul Cornford, Group Information Systems Manager​, Howarth Timber

Howarth Timber is a timber and building materials merchant operation. Its 29 sites are spread along the M62, down the A1 corridor as far south as Corby, and within the M25. There are approximately 1000 employees.

Read the full story here.

Barlow’s Woodyard

"The main benefit of using K8 is that I always know where we are – all the business information I need is at my fingertips. I really can’t fault it."

- Peter Barlow, Managing Director, Barlow’s Woodyard

Barlow’s Woodyard specializes in supplying high-quality timber products. Its branches in Newbury and Witney stock a huge range of fencing, gates, decking and garden features, many of which are machined or manufactured in the company’s own workshops.

Read the full story here.

Hyper Paint

Hyper Paint opened their first branch in Ophirton, Johannesburg in the early 1980’s. Since then they have grown from strength to strength, currently, supplying customers through six branches in and around Johannesburg.

They are the largest independent Dulux Paint reseller in South Africa, providing advice, paint and paint supplies to DIY customers as well as many of the leading contractors in the province. Their motto is “Good Service is Good Business,” and great customer service and the speed of the sale and delivery is key to their ongoing success.

When Hyper Paint started researching ERP systems for the distributive industries, and in speaking to some of their suppliers, they realized that K8 should be on their short list of system providers. Mr. Jade Peter made an inquiry, requesting a K8 demonstration, where K8’s extensive paint and multi-branch functionality was shown. K8 was weighed up against various solutions; some much cheaper than K8. However, in the end, they chose K8.

Hyper Paint is currently using a manual system for cash customers and a legacy system for account sales. It is very difficult for them to have accurate stock management and visibility of stock across a network of 6 branches. Their growth strategy is also limited by the lack of integration of their current processes.

Control over all areas of the business as well as an integrated system with point of sale functionality was key to their decision. Additionally, they needed a software solution that could service and supply their customers at the same speed as their manual processes.

Because the K8 system will be hosted in the cloud and centrally accessible from all branches and head-office, Hyper Paint staff and management will have live sales data that can be easily consolidated to give an accurate view of the status of all aspects of the trade and finance areas of the business.

Hyper Paint signed up for a SAAS solution, hosted in the cloud at the Kerridge Commercial Systems (KCS) data center and will be going live on the latest version of the K8 Babbage software.

Tiaan Grobbelaar Sales Manager of KCS, commented: “We are pleased that Hyper Paint selected us as their ERP provider. Replacing a system, especially one that is part manual, will not be an easy change to make. However, KCS’s industry knowledge, combined with a great solution - K8 for the distributive trades, will make the transition easier.

“Hosting in the cloud will also reduce their reliance on internal technical resources, providing peace of mind that their system is being backed up, monitored and supported by skilled technical resources and a solid SLA.”

Professional Flooring Supply

CARY, NC – Aug 2016 – Dancik International, provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets, announced today that Professional Flooring Supply has selected K8 with Web Builder in the K-Cloud to support their strategic vision for substantial growth of their building and flooring supply business.

Professional Flooring Supply was founded in 1977 in Fort Worth, Texas. Their commitment to providing construction professionals with the finest selection of flooring installation tools and building materials is unparalleled in the region. Professional Flooring Supply’s footprint covers Arkansas, Colorado, Idaho, Louisiana, Oklahoma, Texas, and Utah.

Professional Flooring Supply is in rapid growth mode and will be expanding over the next few years. Deploying K8 is a vital component in support of their expansion goal of 30 branch locations by 2020. They believed K8 to be far ahead of the other ERP solutions they evaluated.

“We selected K8 for its capability to provide us with the platform necessary to support a dynamic vision for our growing business,” said DJ Lee, President, Professional Flooring Supply. “We are excited to leverage K8 in a comprehensive effort to be both a better resource to our clients and partner to the manufacturers we represent.”

Alan Cross, Kerridge Commercial Systems (KCS) Executive Vice President North America, stated, "We are delighted that PFS selected K8 and Web Builder in the K-Cloud to support their growing business. We provide our customers with a choice of deployment options from K-Cloud to traditional on-premises deployment. PFS realized K8 and Web Builder in the K-Cloud was the best choice for them to attain their aggressive growth goals.”

For more information on Professional Flooring Supply visit: www.professionalflooring.com.

For more information on Dancik International visit: www.dancik.com

SA Tool goes live

Established in 1983 as a power tool repairer, Johannesburg-based SA Tool are agents and distributors for many leading brands of power tools and personal protective equipment.

SA Tool supply some of South Africa’s largest and most prestigious industrial and construction firms. Many of SA Tools customers have a requirement to call off on existing contracts, as well as get accounts information like statements at the push of a button. K8 Web Builder’s integrated customer portal and web store allows SA Tool’s customers the freedom to order, review and pay at their convenience. SA Tool benefits due to the accuracy of electronic data and a lower staff cost due to the automation and integration.

SA Tool supply some of South Africa’s largest and most prestigious industrial and construction firms. Many of SA Tools customers have a requirement to call off on existing contracts, as well as get accounts information like statements at the push of a button. K8 Web Builder’s integrated customer portal and web store allows SA Tool’s customers the freedom to order, review and pay at their convenience. SA Tool benefits due to the accuracy of electronic data and a lower staff cost due to the automation and integration.

SA Tool chose K8 Web Builder for its online selling capabilities and integration to K8 and the fact that there is no third party upload into other software; K8 Web Builder is a live interface with the K8 ERP System. “The ability to maintain your own e-commerce website adds a lot of value, as business owners are not dependent on another company to make changes for them.” – Lawrence Grobbelaar, IT Manager SA Tool.

Utilizing the K8 Web Builder platform, customers in outlying areas are now able to place their own orders without having a sales representative call on them, thus making SA tool more accessible to their customers. SA Tool’s Lawrence Grobbelaar commented: “The viewing of the statements, invoices, and POD online are a great benefit to the SA Tool customers as they are able to source their own documents.”

Tiaan Grobbelaar, Sales Manager, KCS SA “Our K8 Web Builder is a great, constantly evolving e-commerce product that provides both Content Management and E-commerce functionalities. We are proud that SA Tool trusted us as to become one of our pilot sites. KCS will continue to develop our web-based products and our clients can look forward to a measurable ROI from their investment in K8 Web Builder.”

Benefits:

  • Full real-time integration with K8
  • Easy in-house maintenance of website
  • Customers can source own account information and pricing
  • Immediate visibility of customer orders
  • Immediate access to product detail

About SA Tool:

Established in 1983 as a power tool repairer, Johannesburg based SA Tool are agents and distributors for many leading brands of power tools and personal protective equipment. In addition to importing products from renowned international suppliers, the company also has purchasing arrangements with major South African manufacturers.

www.satool.co.za

About K8 Web Builder:

K8 Web Builder is a powerful, integrated eCommerce suite. It enables you to deploy a fully integrated internet trading platform quickly and effectively.

With a comprehensive, intuitive content management system, K8 Web Builder is both functionally-rich and extremely flexible. IT provides a platform to increase the capacity of your existing resources and open up valuable new sales channels.

Using real-time information, K8 Web Builder provides complete facilities for your customers to inquire and place orders on a self-service basis. Transactions are automatically fed back into K8 to maintain data and customer records - it is both simple and straightforward, and with no repeat keying required.

Without expensive and complex website developments, K8 Web Builder makes online trading for any type of business an easy to maintain and profitable service. By helping you to improve your customers’ buying experience, your competitive advantage is enhanced.

Andrew Wilkinson

Leading merchant software provider, Kerridge Commercial Systems (KCS), has appointed Andrew Wilkinson as European Sales Director, with an initial focus on the UK.

Andrew, who has more than 20 years of sales experience in the distribution, merchant, and manufacturing software industries, joins the Hungerford based company as it experiences a period of impressive organic and acquisitive growth.

He said, “I am thrilled to be joining KCS and working with such a passionate and pioneering team as they continue to develop their innovative solutions.”

Ian Bendelow, Chief Executive Officer at KCS, said, “Andrew has strong organizational and commercial skills, and I look forward to him playing a key role in further building relationships with our customers and creating strategies to help the company continue to grow.”

The KCS objective is to design systems and services to meet the business needs of all types and sizes of distributive company - and to work closely with them to ensure they get the very best from their investment in the software. K8 Babbage is the company’s current major software release. It can be delivered to customers via a range of flexible solutions to suit individual businesses, including the KCS Cloud or a SAAS (software as a service) model that delivers a known cost for budgeting and the seamless addition of new users and branches as the business grows.

In addition to its UK operations in Hungerford, Bourne End, and Newcastle, KCS also has major facilities serving customers in Ireland, Netherlands and South Africa. In 2015, the company opened offices in North Carolina and more recently acquired Texas based Mincron Software Systems. The KCS Group now has around 800 customers, serving 6,000 locations and 80,000 users across 18 countries.

June 30, 2016 - Kerridge Commercial Systems (KCS), a global company headquartered in the United Kingdom, has reached an agreement to acquire Mincron Software Systems, based in Houston, Texas, and its successful suite of products. This acquisition is a key strategic investment for KCS and a welcome development for Mincron. The companies will form one of the strongest ERP offerings for the distributive trades in North America.

KCS is the market-leading and award-winning provider of solutions with over 800 distributive trade customers worldwide, focusing on wholesalers/distributors/retailers and merchants in the construction, industrial and other sectors.

In parallel, Mincron has a 30-year history of delivering ERP solutions to a similar customer profile i.e. businesses that need to Source Effectively, Stock Efficiently, Sell Profitably and Service Competitively. The acquisition of Mincron by KCS follows the successful acquisition and integration of Cary, North Carolina-based Dancik International in July 2015.

Mincron will continue to focus on product innovation, including maintaining and supporting the existing SmartDistributor product suite while providing customers access to other products and services from the KCS portfolio.

Speaking about the acquisition, Ian Bendelow, KCS Group CEO commented, “This is another key strategic acquisition for us and our second in North America in as many years.

"It strengthens our geographical presence in the North American market and provides a further platform for growth in this important region. Mincron aligns with our successful business strategy of focusing on trading and business management solutions for the distributive trades, including wholesalers, distributors, retailers, merchants, and resellers.

"Our customers will benefit from this acquisition through greater strength and depth in our North American team to support our functionally rich solutions to meet their business goals & challenges.”

Wendy Berger, General Manager of Mincron, stated, “The acquisition by KCS brings together two great companies with similar history, culture and customer profile. The combined resources will further strengthen the KCS brand in North America, and I look forward to being part of the Group and leading the Mincron team into a new era of opportunity.”

As Executive Vice President for KCS Group in North America, Alan Cross will support Wendy and the team and help to ensure that that benefits of being part of the larger group are available to all our customers.

For more information please visit our websites:

www.dancik.com

www.mincron.com

Or contact: marketing@kerridgecs.com

Kerridge Commercial Systems (KCS) provides specialist software, services, and support to deliver fully integrated trading and business management solutions to distributive trades customers, large and small – wherever they are in the world.

Immersed in the distributive trades for over 40 years, our technical experts are thought leaders in trading and management technology, and our innovative and flexible approach ensures our customers partner with us for the long-term.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Grant and Stone

Grant & Stone, the 25 branch, home counties based builders’ merchant, has chosen K8 Babbage software from Kerridge Commercial Systems (KCS). Established in 1987 and consistently featured in the industry’s ‘top merchant’ league tables, Grant & Stone supplies ‘everything required to build a house – from foundations to decoration.'

“As well as K8’s breadth of functionality, the size, and stability of KCS and our position as a long standing supplier to the industry were also key reasons for Grant & Stone choosing the software,” said Ian Bendelow, Chief Executive Officer at KCS. “The Grant & Stone team were also impressed and reassured by reference visits to some long standing K8 users who run similar sized operations.”

K8 is a fully integrated trading and business management solution designed for all types and sizes of merchant, wholesaler or distributor. Sales processing, stock management, CRM, business intelligence, and financials are all supplied as standard, fully integrated modules.

The system’s modern, multi-channel Ecommerce software delivers a strong internet presence with full online trading facilities - another key differentiator for Grant & Stone – as were the fully integrated financials and the system’s robust rebate management functionality.

The 251 user, fully managed and hosted K8 system replaces a legacy product and will be supported by the KCS team from its UK based HQ. The company’s mission is to continually invest in the development of its core product to enable customers such as Grant & Stone to source effectively, stock efficiently, sell profitably and service competitively.

Mat Miller, Director at Grant & Stone, said, "K8 delivers all the functionality we were looking for with plenty more for us to grow in to. We were also reassured by our industry peers about the stability of KCS and its support structure. I am confident we have chosen the solution that’s right for Grant & Stone as we develop our business in the future.’

Howdens Joinery and Kerridge Commercial Systems

On June 21, our Director of R & D David Liddle and Account Manager Geoff Saunders attended Howden Joinery's golf day.

The event was for all the suppliers of Howdens and included breakfast, 18 holes of golf, a barbecue and a prize presentation in the evening.

Some of the holes were particularly fun. On one, you could only use two clubs, and on another, you were only allowed to use a wedge and a putter. The eventual winners were the suppliers.

CARY, NC – June 2016 – Dancik International, provider of integrated software solutions focused on servicing the building materials, lumber, floor coverings, home décor, electrical and plumbing distribution, wholesale and retail markets, announced today that Milwaukee Builders Supply, Inc. has selected K8 to support their substantial wholesale building materials distribution business. K8 is a fully-integrated Business Management solution for LBM distributors, wholesalers, suppliers, and retailers.

Milwaukee Builders Supply was founded in 2004 and quickly grew to be one of the largest wholesale building materials distributors in southeastern Wisconsin. They have experienced many of the issues associated with using a manual system; inadequate stock control, inability to meet accounting requirements, identifying sales opportunities and general business concerns. Success and growth have brought about a need for an integrated solution to support streamlined processes and further expansion.

Milwaukee Builders Supply was introduced to Dancik International at the North American K8 product launch at the International Builders Show (IBS) held in Las Vegas, January 2016. “I was impressed with K8 from the first demo at IBS and continue to be impressed by the robust nature of the system, and the knowledge and expertise of the Dancik team. We evaluated K8 against multiple competitive products in the US market, and K8 stood out above the rest as the clear choice for us. It was obvious to me that K8 was the software we must deploy,” stated John Lambie, President, Milwaukee Builders Supply, Inc.

K8 was able to fulfill all the company’s business requirements. K8’s integrated modules include in-store sales, online sales, price and margin control, promotion management, financials, inventory management, business intelligence (BI) and customer relationship management (CRM), all provided in a fully hosted solution by Dancik International.

Alan Cross, KCS Executive Vice President North America, stated, "It is a testament to the strength and depth of the software that enabled the MBS team to select K8 ahead of well-established North American ERP providers, and we are delighted they were able to make that decision. The Dancik team now look forward to achieving a successful implementation."

40 Years of Innovation

This year Kerridge Commercial Systems (KCS) traces its roots back to 1976 and is proud to celebrate 40 years of providing innovative computer software solutions to the distribution sector.

Ian Bendelow, chief executive officer, said: ”Although computer technology has progressed dramatically over the past 40 years and business needs have changed considerably, we have remained true to our company’s ethos. Focusing on the needs of our customers, we deliver quality solutions to address their business needs and technical innovation that adds real value to their bottom line. For our customers, we bring consistency, stability, longevity, and innovation.

We are particularly proud to have established many long-term relationships and to have seen our customers develop and prosper. Those long term relationships, many of whom have been with us for 10, 20 and more than 30 years, really make a difference. Driven by entrepreneurial opportunities our customers are constantly innovating and it’s been our job to support those opportunities and also bring technology innovation. It is amazing to reflect on how 40 years of supporting distributors/wholesalers and merchants have evolved.”

In addition to UK operations in Hungerford, Bourne End and Newcastle, the company, which employees 400 staff, also has major facilities serving customers in Ireland, Netherlands and South Africa. In 2015, KCS expanded into North America opening offices in North Carolina. The KCS Group now has around 800 customers, serving 6,000 locations and 80,000+ users in 18 countries.

Ark Trading

"I was impressed with the dedication and knowledge portrayed by the Kerridge Commercial Systems team."

- Paul Koster, Managing Director of Ark Trading

Kerridge Commercial Systems (KCS) is pleased to announce that Ark Trading Namibia is live on K8. Ark Trading was established in 1980 and is one of the oldest suppliers to the building trade in Windhoek, Namibia.

Read the full story here.

BPX

"Our new website, with Web Builder, is a milestone initiative for BPX."

- Managing Director, Guy Collins

As a OneOffice user, BPX decided that Web Builder, with integrated e-commerce and back-office capabilities, was the most effective platform for the project. Given the size of the company’s product range, it was clear that this would be a complex project for BPX.

Read the full story here.

Tileflair

K8 enhances our efficiency so that we can provide an even better customer experience

“Our focus is on service, as reflected in our ‘Create something beautiful’ slogan. K8 has enabled us to enhance this, giving us access to a wealth of information at a single click.”

- Matthew Johnson, Managing Director, Tileflair

Tileflair’s initial need was for a system to handle inter-branch trading, to replace a previous system where processes were cumbersome. It was also looking for an IT partner that really understood the tile business.

It opted for a distribution system, rather than an EPOS product, and Kerridge Commercial Systems was chosen from five short-listed suppliers. The system went live in December 1998 and, in 2007, Tileflair upgraded to K8. Then, in May 2015, it upgraded to the system’s latest version.

Read the full story here.

Business Insight open day 2016

This week’s Kerridge Commercial Systems (KCS) Tile & KBB Business Insight event proved a big hit with guests, who gained valuable insight into how to prosper in today’s digital age. Speakers included Phil Crowshaw from The Geeky Group; Tileflair’s Matthew Johnson and Kay Porter, from The Tile Association (TTA). Mike Beech and Paula Hayter from KCS also kicked-off and concluded the agenda, before a lively QA session that continued into lunch.

Phil Crowshaw’s presentation included essential advice on how to be found on the web, with a focus on good content marketing that “cuts through the noise.” Matthew Johnson also shared his own experiences and his plans on how to stay ahead - with help from KCS.

Guests commented that the content was “really valuable and insightful” and that “it allowed me to stop in my tracks and focus on some really important issues which are shaping our industry, right now.”

“We are delighted with the feedback received from those that attended – and thank our guests and speakers for joining us in Leamington Spa. We are hoping to schedule further free Business Insight events later this year and would love to receive feedback on what guests would like to hear – and from those who’d like to share their own digital experiences,” commented Mike Beech, KCS product marketing director.

KCS is a key IT supplier to the tile and KBB industries. For more information, please contact marketing@kerridgecs.com or visit www.kerridgecs.com

Electro Tech

"We currently have to run multiple systems to manage the various aspects of our business. With K8, I will have one version of the truth." - Hardy Spoerer, Managing Director, Electro Tech

Electro Tech has been in operation since 1989 and is a wholesaler of quality electrical products. Their head office is based in Windhoek with branches in Prosperita, and Swakopmund.

Read more to find out why Electro Tech chose Kerridge Commercial Systems.

Dancik International lights up Las Vegas

The week of January 19-22 was a very busy week for Dancik International! Design & Construction Week® (DCW) featured the co-location of International Builders Show (IBS) and the National Kitchen & Bath Association’s Kitchen & Bath Industry Show® (KBIS). This year, DCW also included the International Window Coverings Expo (IWCE) and The International Surface Event (SURFACES). This mega-event, held in Las Vegas, brought together more than 110,000 builders, general contractors, remodelers, designers, flooring professionals, as well as product specifiers from around the globe. Dancik embraced the challenge and came out on top.

The week began with the International Builders’ Show. This was our first opportunity to introduce K8 to a large crowd in the North American market. The IBS team was led by our Senior Pre Sales Consultant and K8 expert. They stayed busy talking to potential customers, demonstrating the robust capabilities of K8.

SURFACES started one day after the start of the IBS show. The SURFACES team diligently presented Navigator demos during the 3 day event. Existing customers and new prospects were impressed with Dancik, our products and how we are moving forward. Dancik was well represented as a professional and progressive software company.

We all share a sense of pride in our accomplishments during Design & Construction Week®. Two Dancik teams, two trade shows, two new booths, new branding, a new product and more connections than we can count would have been a challenge for some but for Dancik it was a success.

Each team will continue to be busy at upcoming events and trade shows as we strengthen our influence in the flooring, tile, home décor and wholesale distribution markets.

Britain's Kerridge Commercial Systems brings K8 to America

By Craig Webb

One of Europe's biggest providers of software for the construction supply industry is using this week's International Builders' Show as the launch pad for selling its systems in the United States.

Britain's Kerridge Commercial Systems (KCS) will market its K8 software through Dancik International, a Cary, N.C.-based maker of software for flooring dealers that KCS acquired last year. COO Alan Cross says K8 is used by more than 700 customers in the European construction and building distribution industry, including the giant French firm Saint-Gobain. Collectively, K8 is in more than 5,000 branches and 70,000 users.

"We serve the majority of the largest suppliers in the United Kingdom," Cross said. "We naturally saw the opportunity when we acquired Dancik to bring K8 to the U.S. market. K8 is hugely successful in Europe, and we are confident it is a great fit for US distributors for their wholesale and retail operations."

KCS is the biggest of several software companies seeking to enter a market dominated to date by Epicor, DMSI, Spruce, and Ponderosa; a number of dealers also have written their own computer programs over the years. Cross said KCS already is used to competing with Epicor, the No. 1 provider to U.S. dealers.

Unlike other would-be competitors that are coming in from sectors like the auto parts industry, KCS is "100% focused on the distributive industries," Cross told ProSales during a Jan. 11 interview. Its integrated programs handle in-store sales, online sales, the processing of customer orders, financials, inventory management, and customer relationship management. Dealers can get K8 as a cloud-based system or install it on their servers. KCS also can manage a dealer's entire network if desired. KCS offers K8 for both rent and on a licensing basis.

U.S. operations for K8 will be run out of Dancik's headquarters in North Carolina, Cross said. A field sales staff is being put together now, and the company has begun looking for American dealers to test the software.

Craig Webb is editor-in-chief of REMODELING and PROSALES. Follow him on Twitter at @craiglwebb or @RemodelingMag. cwebb@hanleywood.com

FloorCoveringNews

Guest Column: Clear strategy, execution led to successful integration
January 18, 2016

Jan 18/25; Volume 30/Number 15

By Alan Cross

Four months after KCS Commercial Systems (KCS) acquired Dancik International, I am reflecting on the events that unfolded after the deal was closed. More than anything else, I am looking forward to a bright future for the business. We had a very clear strategy and plan that had to be executed from the first day post acquisition. In addition, we had a number of key objectives and time frames that we felt had to be achieved to make the integration of the businesses a success.

The first part of the plan included a relocation from the KCS corporate headquarters in Hungerford, United Kingdom, to Cary, N.C., the home of Dancik International. It was vital for us to have an executive presence here in the U.S. through the transition process that saw Mitch Dancik, founder, and owner of Dancik, and his wife, Thuy, slowly exit from the day-to-day business operations. Without a KCS presence, there was huge potential for a vacuum; we had to demonstrate our commitment to the people at Dancik, and that was our absolute first priority.

This focus on the staff included my one-to-one meetings with each of the 53 Dancik employees. It was insightful and important for me personally to meet everyone to give them a personal look at KCS, discuss our business plans and to listen to the feedback that I felt was crucial to create a new team dynamic and build trust.

To parallel the team integration, KCS wanted to ensure that existing Dancik customers had clear and unambiguous communication detailing the strategic vision for the business. The key messaging saw KCS committing to the long-term future of the Dancik Navigator product. The software is functionally rich and designed specifically for the floor covering distribution market. We did not hesitate in stating our clear intention to continue to develop, support and sell the product across North America.

Dancik customers have been supportive of the acquisition. This was underpinned by record attendance at the annual Dancik user conference, Connect 2015, held over two days in October last year. KCS CEO Ian Bendelow opened the event which showcased the new rebranding of Dancik in line with KCS.

Connect 2015 was a huge success, and it was clear the customers were extremely positive about the future prospects of working with the new Dancik. We were able to highlight our product roadmap, have senior level discussions with a number of our customers and also showcase the opportunities to introduce new product modules available today from KCS, which will further support customers in achieving their business objectives.

Looking toward the future, I am excited about the prospects for the Dancik brand in North America. We have invested in the team, adding more resources to support growing customer demand. We have published our product roadmap for Navigator and all ancillary modules and launched its K8 software solution focusing on construction (building supplies, electrical and plumbing wholesalers and lumber) distributive trades that underpin the main customer base in Europe.

We have acquired a great business with a proven product and a bright future. We have inherited an amazing group of software professionals who are committed to supporting our loyal customers.

“The system has improved customer processes, operational efficiency and productivity” - Ryan Cairley, Project Manager, LSK Supplies

LSK chose our K8 system to support future growth, by implementing a cloud based system to minimize IT overheads. This has benefited them by providing:

  • Greater efficiency and productivity
  • Improved customer processes and service levels
  • Significant gains from digital signature capture
  • Real-time management information

Read the full story here.

IAAF

We are pleased to announce that we are now members of the Independent Automotive Aftermarket Federation (IAAF). The IAAF started trading in 1930 as the only trade association for the automotive aftermarket. Their aim is to “promote all aspects of the aftermarket and support every part of a member’s business and provide beneficial services.”

We are looking forward to working with the IAAF and all its members.

Howarth Timber celebrates 175th anniversary

At the flagship event at the Leeds United Conference Centre, Howarth Timber set up a live K8 system linked to their remotely-hosted server. Customers who attended the ‘Trade Day Bonanza,' were able to buy from a specially-created and priced catalog of 1000+ products and either collect them on the day or have them delivered by their local Howarth branch.

Successful planning and execution

The key to the event’s success was the support from Howarth’s suppliers, who not only provided an impressive showcase exhibition for visitors but arranged for stock to be delivered to Elland Road especially for the day, essentially on a sale or return basis. Paul Cornford, Group IS Manager, said, “This was a major project with lots of preparatory work for our branch team to set up the ‘event branch,' but from an IT perspective, everything ran perfectly. Although we had a 4G backup facility, which was thoroughly tested in advance, connections to our hosted server worked very well throughout the event. Our sales counter terminals and the Wi-Fi terminals located around the exhibition area delivered excellent and seamless performance that was easily comparable to our branch operations. In short, we have proved that K8 can be used in pop-up shop environment – a reusable model for the next time.”

Commercial success

The event, held on the 13th November, was attended by more than 1,200 trade and retail customers. Throughout the day, there was a real buzz in the conference center, the supplier stands were kept busy, and clearly, the special offers proved very attractive. There was plenty of advice on hand from the suppliers’ staff and the Howarth team, manning the adjacent Wi-Fi terminals, completed customer orders for collection or delivery. For customers without an account, credit card facilities were provided with PIN machine connections.

Kerridge Commercial Systems CEO, Ian Bendelow, said, “We were delighted to support this landmark event for Howarth Timber - the first time that K8 had been used on such a scale in a ‘pop-up’ shop environment. Our team that attended confirmed that K8 ran very well - all credit to Howarth for setting things so successfully, managing the complex logistics and providing a great opportunity for their customers and suppliers alike.”

Howarth online

In addition to the event’s trading operations, Howarth also used the opportunity to showcase its fully responsive online store which, integrated with K8, is growing in popularity amongst customers. Marketing Manager, Neale Brewster, said, “Our online store, launched in the Spring, is designed to complement branch operations - meeting the needs of customers who might want to shop outside of opening hours or merely to order online for fast collection. It is proving to be a very important facility, and although we continue to maintain personal contact with our customers, there’s a growing need to offer 24/7 access to stock and self-service operations.”

About Howarth

Celebrating 175 years of trading in 2015, the Howarth Timber Group has grown to provide not only the widest range of products but expertise, service, and knowledge that can be relied on. Now the UK's largest privately-owned timber company, its origins can be traced back to 1840 when it commenced trading as Hudson & Co. Over the years the Howarth Timber Group has expanded from a one man company to an employer of more than 1,000 people specialists who know the industry inside out.

Today, the Howarth Timber Group encompasses a network of 29 timber and builders' merchant branches geographically spread across the country, complemented by dedicated manufacturing divisions supplying class-leading windows and doors and highly specialist timber engineering products and services. The group has achieved Chain of Custody certification covering all divisions, proving compliance with government specifications for lumber sourced from legal and well-managed sources. The accreditation also confirms that the company meets the requirements of the construction industry's independent third party audit organizations.

Key Facts

  • 175th Anniversary event required set up of special ‘event’ branch
  • Catalogue of 1,000+ products created
  • Stock delivered, booked in and ready for sale
  • Communications links thoroughly tested in advance
  • Systems “performed perfectly”

Dancik CONNECT 15

Dancik International, a US-based Kerridge Commercial Systems (KCS) company, recently hosted their 2015 CONNECT user conference at The Cary, North Carolina. With more than 100 delegates representing nearly 50 customers, CONNECT 15 was a great success by every measure.

CONNECT 15 was used to introduce KCS to the Dancik customers and to share product strategies. Customers took the opportunity to play an active role in the event by providing crucial feedback both individually and as a group, networking with other Dancik Customers and, most importantly, having some fun along the way!

Mitch Dancik, founder of Dancik International, opened CONNECT 15 with the rationale behind the recent acquisition of Dancik by KCS. This was followed by an introduction to Ian Bendelow (KCS CEO): Ian outlined the history of KCS, their market profile, and their typical customer base.

The two-day event comprised a series of presentations, breakout sessions, and demonstrations. Speakers and topics included; Alan Cross (KCS COO) who presented what Dancik have delivered over the past 12 months and their future plans, including a published and accessible roadmap via the Web and the potential to introduce other KCS Products into the Dancik portfolio, such as Web-Builder, K-Print and an interface to K8 GL financials.

Mark Mashewske shared the Dancik product roadmap and a prototype of the new Customer Relationship Management (CRM) product. David Anderson and John Gulas highlighted ways customers can save money and run a more efficient warehouse, and Marie Sutherland encouraged attendees to consider if they are leaving money on the table by not fully leveraging their existing technology investment.

The highlights of the program were Dancik customers sharing their success stories. LuAnn Doyle from Ohio Valley Flooring advised on implementing Navigator. George Young from TranSouth Logistics talked about their success with Integrated Warehouse Management System (IWMS). DJ Lee from Professional Flooring Supply shared his experience with the benefits of using Sales Portal. Jeff Dudzik from Virginia Tile shared tips for encouraging a culture that embraces change and drives for operational improvements.

An extremely popular event was The Navigator Order Challenge! Delegates could compete against each other to post the fastest time to place an order through Navigator. Congratulations to Tina Boyle from Louisville Tile Distributors who won the challenge, entering her order in less than 30 seconds!

“At Dancik we are continually looking to build our relationships with our customers, developing our solutions and services in line with their needs. Customer conferences, like this one, help us to facilitate that. If our customers are going to take time out of their extremely busy schedules, it was vital that their interests were at the heart of the event. I believe this factor, combined with the desire by our customers to maximize the opportunities and potential of their IT investment, led to the fantastic turnout and all-round success of the event,” said Mitch Dancik.

Dancik CONNECT 15

Elta Automotive Opt for the Cloud

Kerridge Commercial Systems (KCS) is pleased to announce that Elta Automotive have decided to migrate their K8 system to a KCS hosted service.

Elta is a major component distributor based in the West Midlands and holds the UK license for the renowned Lucas Electrical brand. Established in 1993, Elta supplies motor factors and trade customers across the globe, operating from its large, central warehouse in Coleshill. The company’s stock holding includes more than 5.5 million components and a product range of over 15,000 lines.

KCS hosted service offers customers 99.5% availability in centralized data centers, with KCS performing all system administration and management including data backup and restore.

Leading the project management from Elta, Stuart Poole commented “We were keen to move to a hosted solution to improve our disaster recovery capability. It also means that we do not need to worry about maintaining the hardware, leaving us to focus on more strategic IT initiatives.”

Stuart also commented on the affordability of the solution “Once we factored in all of the direct and indirect costs of maintaining a server, we realized that there wasn’t a major increase, yet we would be getting much better service and level of business continuity.”

KCS provides a full-range of hosted and managed services, from hosting a customer’s own hardware, all the way through to providing a full SaaS offering. Many of KCS’s customers are moving to the cloud, and the majority of new customers are now opting for SaaS where their K8 software and all hardware can be paid for monthly by the number of users. See our website for more details.

TBG

We are pleased to announce that Kerridge Commercial Systems are now members of the Timber Buying Group (TBG). Founded in October 2013 it is the industry’s first category focused purchasing initiative. TBG works with a number of partners to provide members with support and advice beyond the purchasing. We are looking forward to developing a strong partnership with TBG and its members.

More about TBG here.

More about K8 here.

Automotive Open Day

Join us for our free Automotive Open Day on May 18, 2016 at Prested Hall in Colchester.

We will be covering a number of topics, including document scanning, mobile working, warehouse control and much more.

Kerridge Commercial Systems North America Video

The future is full of confidence and growth!

Company Update Video

Alan Cross, KCS Executive Vice President North America, discusses rebranding, growth, and innovation.