New Success Story - Williams moves to Kerridge Commercial Systems (KCS)

Williams and Co

“What stood out with K8, was how the KCS team intuitively understood how we operate and that the system’s functionality seemed to be already mapped to fit all our business processes.”

Ray Stafford, Managing Director, Williams & Co

Plumbing and heating merchant Williams operates a strict trade only policy and focuses on serving independently owned businesses with 1 - 5 staff.

“By focusing purely on this type of customer,” explained Managing Director, Ray Stafford, “we can dispense with a retail showroom and concentrate on offering the best value proposition to this specific sector.”

It is an effective business model with the company seeing an annual compound rate of growth of 20% per annum for the last 17 years – a rate Mr. Stafford says he plans will continue.

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