Engineering Services Electrical chooses K8 Field Service to grow their business

Engineering Services Electrical (ESE) have signed an agreement to become Datawright’s newest customer. The company have chosen the K8 Field Service solution to support growth plans for their energy management, property and facilities business.

Established in August 1992, ESE works with a range of public/private sector business and domestic end users across Northern Ireland. The company provides a comprehensive range of essential facility services including, Building Services, Plumbing and Mechanical and Electrical Installation and Testing, Pest Control, Waste Management, Landscaping, and Consumables.

ESE chose K8 Field Service for its range of functionality. The key to their decision was precise control over all field service processes. ESE also required a fully integrated field service mobile app and comprehensive back office functions to streamline processes such as call logging. Their K8 system will go-live with seven full users and 25 mobile app users.

ESE have recently won a substantial 7-year service contract for two large Housing Associations in Northern Ireland. This will be a partnership contract with Bayview Contracts.

Bayview Contracts are an existing Datawright customer using K8 Field Service. ESE had previously been evaluating software options for a long period; the new housing contract win meant that they needed a solution that would fit both their current requirements and their future requirements, as they grow.

Darren Johnson, Director at ESE, said: “We have a very good working relationship with Bayview Contracts and we were impressed with the way they utilized the K8 Field Service system to manage their operations. We were confident that K8 Field Service would provide the future-proof flexibility for expansion that we were looking for.”

For more information about Engineering Services Electrical, please visit their website.

 

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